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Any One Use The True Results In Richardson Tx?



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just wondering how well OR not so well anyone who has used TR liked it? im planning to have mine there and just wondered how you felt about the staff and Drs... how was your experience and the after care,,, So far i have not had alot of feedback from them,, i have to call them,, they dont call me for anything :(

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I used True Results. My surgeon is Dr. Wilkenfeld. I pretty much deal with his office for everything. From what I understand, the other two surgeons Dr. Holli and Dr. Collier turn you loose to TR after surgery for your fills and aftercare. Dr. Wilkenfeld on the other hand takes care of his own patients. The only time I talked to True Results was about my insurance, EGD and when to show up for my surgery. I can't offer you much feedback about them other than they were extremely helpful and nice when I talked to them.

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And I used True Results in Houston.

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I used true results in richardson. My surgeon was Dr. Benevides. To be honest, they were really helpful until after my surgery. I was just banded on Nov 8 and the doctor literally talked to me for a total of 5 min....2 min before surgery and mayne 2 or 3 after. The lady that works in his office is rude and i just feel like they kinda rush you in and out of surgery. Someone from there did call me the day after surgery but i havent heard from anyone since. I havent gotten a fill yet so i cant tell you about the aftercare. I didnt necessarily have a bad experience with them but i kind of feel like they worked really hard to get me in and thats about it.....

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    • BeanitoDiego

      Oh yeah, something I wanted to rant about, a billing dispute that cropped up 3 months ago.
      Surgery was in August of 2023. A bill shows up for over $7,000 in January. WTF? I asks myself. I know that I jumped through all of the insurance hoops and verified this and triple checked that, as did the surgeon's office. All was set, and I paid all of the known costs before surgery.
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      https://www.cms.gov/nosurprises
      I had to make a lot of phone calls to both the surgeon's office and the insurance company and explain my rights and what the maximum out of pocket costs were that I could be liable for. Also had to remind them that it isn't my place to be taking care of all of this and that I was going to escalate things if they could not play nice with one another.
      Quick ending is that I don't have to pay that $7,000+. Advocate, advocate, advocate for yourself no matter how long it takes and learn more about this law if you are ever hit with a surprise bill.
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