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What I think of THG
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Awkward customer 4 posts
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angelfizz 3 posts
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katieph 1 post
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xxblondeymxx 1 post
Well, I had my band on Feb 11th, and am about 2 lbs lighter now than I was then. The £6000+ package I paid for included 2 years of aftercare, but I wish I had not taken their aftercare. You get nonsense phonecalls from dieticians, who don't know their jobs. I was told to snack on cheese and crackers (low-fat cheese, but still very high in fat), and eat paella, fish in breadcrumbs and fruit and fibre Cereal, all of which I did, but none of which filled me up, and I found if I cheated with fish and chips etc I could still eat just as much as before.
I told them I had a problem with portion size, which I hoped the band would help me with, eg I can eat 6 fish in batter in one go. I don't always do that, but I can eat a lot in one go. Their answer, "you need to adjust your portion size". Er,,, yes, but you could have told me that before I paid £6300 or what ever the price was.
As I still didn't have restriction, I have been for a number of fills, and at one fill, there was no X ray machine and they couldn't find the port, and after stabbing all over my stomach (which I regard as assault, battery and actual bodily harm), decided that they couldn't do it, and just sent me home, as if my travel expenses were neither here nor there.
I have now been transferred to Colette in their manchester clinic - I find her about a thousand times better than the other person, and she managed to find my port. Also, she told me only to have cheese and crackers once a week, and never to have paella, fish in breadcrumbs or fruit and fibre cereal - the 100% reverse of what the mickey mouse dietician had told me.
I still don't have proper restriction. I could easily eat fish and chips right now, but I am feeling more positive after meeting Colette and trying her foods out. I have boiled egg in the morning. I find 3 boiled eggs fills me up until lunch time. They are full of Protein, and much better than what I was having (the fruit and fibre they told me to have). New potatoes, baked potatoes, low-fat Alpen bars - these are all producing a greater feeling of fullness.
So I am hoping it will get better from now on. Unless you are seeing Colette, I would say the THG aftercare package is legally fraudulent. If I don't get proper restriction after a few more band fills, then I want to explore legal options. Colette told me not to have Tesco pizzas any more (they were not very high in calories, carefully chosen not to be an oily pizza: it was the Tesco Pizzeria Barbecue chicken, 385 calories and 5g of saturated fat per half-pizza), and so I have followed her word, but before then I was easily able to eat a whole pizza in one go - and then still be hungry - and I don't think that should be possible on a band. To say "you shouldn't be eating that" is not a sufficient THG response. I regard this company as essentially negligent.
Edited by Awkward customer