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I so worried. I met with the insurance coordinator at my surgeon's office.
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she didn't listen and was so confusing. I told her several times that I have hypertension and that my insurance may approve it based on my record of being at 38% BMI and she kept asking for records of being 40%. I don't have them. She also kept telling me that my ins said I need two comorbidities and she even called the ins and they said 'no, just one' and when she hung up, she kept asking me what the other comorbidity was. She also told me I need to show two years of records. I have stuff from 2005 (and earlier), 2007 and 2008. She said I will get rejected because I need 2006, 2007 and 2008. Finally, she told me to not take my meds for hypertension as "controlled" hypertension isn't a co-morbidity and it clearly says on the web site that it is. I am just absolutely freaked out she will screw this up. Should I trust her or have the surgeon "speak to her about my file".