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Cigna denied

I found out today that Cigna denied my surgery. I called them and they said they denied it because they didn't have anything showing that I had a nutrition evaluation. I had the eval a few weeks ago. The doctor's office forgot to fax it in!! I am very frustrated! They are going to refax everything tomorrow, so hopefully they will approve it this time. The Cigna lady said that I was just barely denied, whatever that means! They only took a week to deny it, so hopefully they will only take a week to approve it!!

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Thanks. The insurance cooridinator refaxed everything today. She said she did fax the nutrition eval the first time, she has the fax confirmation. So I guess Cigna overlooked it. I hope I hear something soon. It really is torture waiting.

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