Skip to content
View in the app

A better way to browse. Learn more.

BariatricPal

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Join BariatricPal free

  • Ask your own questions
  • Reply and follow topics
  • Message other members
  • No cost, no spam

Revision Denied by BCBS of North Carolina

Hello everyone, I’ve gone through the long process of trying to get a revision surgery after gaining most of the weight back after having the sleeve in 2014. I’ve had mental health issues in the years following and also developed GERD and High blood pressure in the recent years since. The insurance company (BCBS of North Carolina) has been giving me issues from the start first saying that my surgeon wasn’t in network so they wouldn’t cover the surgery. Upon further investigation from my doctors office the real issue was them denying my claim for a revision because there was a lack of evidence showing that I followed proper diet and exercise after my first surgery. Has any experienced something similar? I have the two comorbidities and my bmi is currently 45 so I’m just kinda in shock they denied me especially without even informing me.

  • Replies 25
  • Views 6.6k
  • Created
  • Last Reply

Top Posters In This Topic

Most Popular Posts

  • Surgery date is scheudled for the end of this month

  • are you doing any weight management appointments with a dr or nutritionalist? if that’s their denial reason, then it won’t hurt for you to do it while it gets sorted out.. may be able to

  • I don't know about this company or policy in particular, but many won't approve revisions for weight gain. Some, however, approve them if there are medical issues. Since you've had issues with GERD

Posted Images

Featured Replies

2 hours ago, Liv_94 said:

I did not experience it with the sleeve either only when I had the bypass. It’s like being on the verge of throwing up, it’s kinda like when a baby spits up. Not pleasant at all and the only thing that really helps that for me is actually throwing up.

That is really good to know. My particular situation is I had a baby eariler this year and gained 80lbs from pregnany. I"m 6months post partum and still breastfeeding so that makes me super nervous but docs say I should get the revision.

  • Author
7 hours ago, Ambular said:

That is really good to know. My particular situation is I had a baby eariler this year and gained 80lbs from pregnany. I"m 6months post partum and still breastfeeding so that makes me super nervous but docs say I should get the revision.

For me I think I should’ve gotten a bypass in the first place but my pcp said I was so young and the sleeve was good so I just went along with it. At first I had no intention to get a revision even though I had gained almost all the weight back but I’m glad I did and I have no regrets.

On 10/19/2023 at 4:28 PM, Liv_94 said:

For me I think I should’ve gotten a bypass in the first place but my pcp said I was so young and the sleeve was good so I just went along with it. At first I had no intention to get a revision even though I had gained almost all the weight back but I’m glad I did and I have no regrets.

BTW this is what BSBCNC said to me. They just seem like they auto deny and don't even check records as we have been so compliant and have plenty of evidence. It sucks because I don't even live in NC - I only have this because I work remoltely for a company in NC and live in CA..

We are gearing up for the peer 2 peer now but here is what was said:

Revision of a primary bariatric surgery to a gastric bypass is covered when you meet one of the following scenarios:

(1) You have regained weight after your original surgery. In this case, you must continue to meet basic criteria for weight loss surgery, including nutritional and psychological assessments, and you must have documentation of compliance visits (including compliance with nutrition and exercise recommendations) after your previous weight loss surgery

(2) You have severe reflux disease that has not been responsive to optimal medical management (maximum medication therapy, diet alteration with the assistance with a nutritionist, and change in activity and positioning). Failure of medical management must be documented, and studies to support persistent untreatable reflux must be submitted.

Review of your provided records reveals that you have regained weight after your previous surgery; however, we have not been provided with compliance records from your prior post-surgical visits. Additionally, it does not appear you have undergone optimal medical management for your reflux or that studies show severe signs of reflux.

  • Author
2 hours ago, Ambular said:

BTW this is what BSBCNC said to me. They just seem like they auto deny and don't even check records as we have been so compliant and have plenty of evidence. It sucks because I don't even live in NC - I only have this because I work remoltely for a company in NC and live in CA..

We are gearing up for the peer 2 peer now but here is what was said:

Revision of a primary bariatric surgery to a gastric bypass is covered when you meet one of the following scenarios:

(1) You have regained weight after your original surgery. In this case, you must continue to meet basic criteria for weight loss surgery, including nutritional and psychological assessments, and you must have documentation of compliance visits (including compliance with nutrition and exercise recommendations) after your previous weight loss surgery

(2) You have severe reflux disease that has not been responsive to optimal medical management (maximum medication therapy, diet alteration with the assistance with a nutritionist, and change in activity and positioning). Failure of medical management must be documented, and studies to support persistent untreatable reflux must be submitted.

Review of your provided records reveals that you have regained weight after your previous surgery; however, we have not been provided with compliance records from your prior post-surgical visits. Additionally, it does not appear you have undergone optimal medical management for your reflux or that studies show severe signs of reflux.

Wow that’s more detailed than what they said to me. I don’t live in NC either my company is based in NC as well and this was the letter they sent me

IMG_2890.jpeg

On 10/22/2023 at 1:29 PM, Liv_94 said:

Wow that’s more detailed than what they said to me. I don’t live in NC either my company is based in NC as well and this was the letter they sent me

IMG_2890.jpeg

wow yeah that is much shorter...I also had to ask my baratric team for a copy - as I still havent recieved one from BCBSNC. Well I sent over my "compliance" with diet and exercise from the first surgery...hopefully its enough info. I also sent in proof I was proscribed anti acids for months during my pregnancy and doctors notes on how intolerable it was to eat and take meds with my gerd...

we will see if thats enough with the peer to peer review...I'll keep updating on here when I hear something.

you give me hope...thank you for sharing!

  • Author
On 10/24/2023 at 2:38 AM, Ambular said:

wow yeah that is much shorter...I also had to ask my baratric team for a copy - as I still havent recieved one from BCBSNC. Well I sent over my "compliance" with diet and exercise from the first surgery...hopefully its enough info. I also sent in proof I was proscribed anti acids for months during my pregnancy and doctors notes on how intolerable it was to eat and take meds with my gerd...

we will see if thats enough with the peer to peer review...I'll keep updating on here when I hear something.

you give me hope...thank you for sharing!

I really hope they review quickly and reverse that decision for you!

On 10/25/2023 at 4:55 PM, Liv_94 said:

I really hope they review quickly and reverse that decision for you!

Thank you! my Peer 2 Peer is Nov 2nd. So we will know more then ❤️

  • 2 weeks later...
On 10/25/2023 at 4:55 PM, Liv_94 said:

I really hope they review quickly and reverse that decision for you!

Surgery date is scheudled for the end of this month :)

  • 2 weeks later...
  • Author
On 11/7/2023 at 8:25 PM, Ambular said:

Surgery date is scheudled for the end of this month :)

Congratulations!!! Glad they decided in your favor. It’ll all be worth it!

  • 2 months later...
On 11/18/2023 at 4:51 PM, Liv_94 said:

Congratulations!!! Glad they decided in your favor. It’ll all be worth it!

So far its so worth it ❤️

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.