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WAITING TO HEAR BACK FROM SURGEONS OFFICE
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bunnygirl650 3 posts
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Ed_NW 1 post
Hello, have anyone had this problem, I am in the beginning process trying to get the sleeve, I had my pcm put a referral in for me and it took the surgeons office a while to get me scheduled for my orientation even though I know they had the referral , I had to call them many times and I would not get a call back then I called the patient coordinator and she spoke with the scheduler and the scheduler told her she would call me within a week and of course she did not , then I call back after a week then I was scheduled for the orientation. Had the orientation and I meet with the surgeon , his Medical Assistant told me that the bariatric nurse would contact me and if I didn't hear from her in a week to give her a call. I didn't wait a week I called her that Friday and left her a message and I called her the next week many many times and she will not pick up her phone or call me back. I said I was going to go up there on my lunch break Friday if I haven't heard back from her. She is the one who puts referrals in for nutrition and psych and lets you know what you need to do next. I am sag net waiting until she tells me something . This is frustrating waiting on people to do there job. This is more like a rant!!
But have anyone experienced people who take there time at doing the things that you need done , if so what did you do.