How can a patient expect to feel comfortable going to another country for major surgery when their own patient coordinator is no where to be found. Been calling and emailing with no success. I was scheduled to have surgery with Dr.Illan august 18. Now I dont think I feel comfortable depending on them to help me if I have any issue with my stay or complication after surgery. I hope they change their ways.

Just an FYI that Bill is on vacation but has been responding to some questions on fb. So, not sure how long you've been trying to reach him, but I would expect a slow response while he and his wife are on vacation.

Sent from my SM-G920V using BariatricPal mobile app