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Dr. Emma Patterson in Portland Oregon
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Just checking to see who has had their surgery performed by Dr. Patterson. I chose her because of her experience and the fact that her practice is a Center of Excellence. I liked her when we met. However, her front office doesn't communicate well at all. For my labs, I specifically asked if I could come in any time to get the blood work and EKG done and was told that no, to come in on a prescheduked appointment day and they'd walk me through it all. Not true. My appointment with them was at 11. I found out after the appointment that I could have had the blood work and EKG done before I got there, which would have saved me a couple of hours. When I met with Dr. Patterson, she scheduled me in for surgery on August 2, but when Imchecked in with the office for my labs, they said I still had a class and another meeting with her that had to happen before the surgery and they didn't see that I was booked. I'd already taken the time off work and rescheduled plans around this date, so I'm frustrated. It also concerns me that this poor communication might affect the surgery as well. Maybe it's just pre-op nerves, but when I am trusting someone to remove 7/8ths of my stomach, I kinda want to feel like everyone involved has their act together.
Any feedback for me? I'd especially like to hear from other Patterson patients. Thanks