I posted here before about my insurance company dragging its feet and taking three weeks to approve my surgery last December. They managed to drag it out long enough that I couldn't get the surgery done until after the first of the year, but they DID approve it. So I had my surgery on 1/20/16. Now they are refusing to pay ANYTHING. Yep, they have denied all claims, saying that my surgery is not a covered procedure. WTF???? I requested an appeal and got the same answer. The doctor's office called them today, and they said that my coverage changed on 1/1/16 and the surgery is not longer covered. Like they didn't know that was going to happen when they approved it? I'm so angry now I'm having trouble even typing this. Now I'm supposed to be clairvoyant and know what changes are coming. They NEVER advised me of any such changes. It's probably a good thing that their office is in another city about 80 miles from here.

How can crap like this be legal? They had nearly three weeks after the supposed change in my coverage to contact me or the doctor's office and notify us of the change. They did nothing. So now I'm getting bills amounting to roughly $82,000. Maybe I can just sell my house and live in my car for a while.

Edited March 8, 201610 yr by bunyip

Send a copy of the approval and file a complaint with the state insur dept It seems their delay was intentional