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Denied BCBS of AL - My PCP did not include diet & exercise info.
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I am heartbroken and discouraged. BCBS of AL denied coverage for VSG because my PCP did not include the fact that we discussed diet and exercise in all the notes for my 6 mo. pre-op medically supervised diet. In addition, the patient navigator at my surgeon's office did not send my medical records going back to 2012 because my BMI is 41 and she assumed that I would be approved. BCBS of AL requires a BMI of 40 or above for 3 years or 35 with co-morbidities in place for all 3 years. My BMI has not been 40 for 3 years, but it has been 36 and above with sleep apnea. I have used a CPAP for 5 years -- HOWEVER, BCBS requires that the sleep test shows severe sleep apnea. 5 years ago, my sleep study showed moderate leep apnea. I am certain that if I had another sleep study now, it would be severe.
Has anyone out there had success with an appeal to BCBS of AL? I would be so grateful for any thoughts or guidance. I had my fiest consultation 18 mo. ago. My PCP did not code my 6 mo. of appts. as "medically supervised weight loss" because my insurance would not pay for the appts. She recorded my weight at each appt. and blood pressure - which is borderline hypertensive, and she occassionally wrote notes about my attempts to lose weight.