We’re excited to announce a brand new version of our free iOS & Android app!

[docbree 199]

Just updated my iPhone to the new version. Can't even use it. It freezes my phone up each time I look at a thread. I guess I won't be logging on except when I'm home now

[mon_jam74 31]

Just downloaded new app yesterday and it keeps freezing.

[SandyM 1,956]

I hate to complain as I know that this site is free to me. But I have to agree that I won't be logging on anymore from my cell. It freezes constantly and drains my cell phone battery. I hope there is a fix soon.

[yummymummy32 30]

I hate all the ads and it keeps freezing

[JCP 619]

I downloaded the app on my iphone 4s yesterday; since then, I am unable to use it due to lockups and crashes. I had to try several times to get to this section. I am having to use Safari now.

[kyrickchick64 468]

If possible, please send me your crash reports via email to alex@BariatricPal.com. It'll help us troubleshoot your issue. You can find the crash log for iOS by following steps:

• Sync your device to iTunes.

• Find the crash log under the path...

  For MAC:

  /Users//Library/Logs/CrashReporter/MobileDevice//

  For Windows 7 / Vista:

  C:UsersAppDataRoamingApple computerLogsCrashReporterMobileDevice

  For Windows XP:

  C:Documents and SettingsApplication DataApple computerLogsCrashReporter

What about android Alex? I don't think it's as bad as the iPhone but it happens enough

[Alex Brecher 10,496]

We should have the app crashing issues resolved later today. We really appreciate everyone's feedback and patience while we troubleshoot the reported issues.

[Summer Rain 245]

Alex it looks like everything is working much better. Thank!

Summer

[Jersrose43 837]

No it isn't. Still freezing

[Alex Brecher 10,496]

We're waiting in queue for Apple to release our next iOS version which allows us to fix these issues. Nothing has been fixed or resolved yet. I really appreciate everyone's patience.....

[johnsydney 65]

I like the new app and don't mind the pop ups and It doesn't freeze up or crash for me. The only thing I don't like is that some of the ads are almost x rated and I don't like to see them.

[Summer Rain 245]

My apologies. I was able to read two whole threads yesterday without it freezing so I assumed that the problem was fixed.

I was awake about 2:30 this morning unable to sleep and found that it is still freezing. I guess I jumped the gun on that one lol

[Julie norton 2,850]

The freezing issue is much better recently on my iPhone. I find it enjoyable again to peruse and not be frustrated. Thanks

[SandyM 1,956]

I'm finding it to be much better too

[Alex Brecher 10,496]

Anyone still having issues with our app ?