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Update/ review from Nov. 2013 patient of Dr. ILLAN
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I failed to respond to a couple of personal messages because of not coming on here often (sorry!). Since those were long ago, I'm just writing some general info and offering to give further detail if needed/ desired
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I traveled to Tijuana through San Diego Int'l Airport back in November 2013 (almost 4 months ago). I had a perfect, positive and uneventful trip, surgery and recovery. My surgeon was Dr. Jalil ILLAN Fraijo (goes by Dr. ILLAN) and I returned as the companion to a dear one 2 months later in January since I was so impressed with the whole surgery experience, etc.
Dr. Illan is very popular and well-reviewed, but most of his marketing is word of mouth / referral. His past and prospective patients have a very lively/active/supportive/informational facebook group.
In addition to his private practice (Baja Bariatrics), Dr. ILLAN is an ER/Trauma Surgeon at one of the many hospitals in the Mexican social security system (which are called IMSS hospitals). I went to visit him at his IMSS location in a newer area on the outskirts of Tijuana (it is called Clinica Uno in the IMSS system, but it is a large, vast modern hospital, not a mere clinic). I visited the IMSS hospital because the spouse of the loved one I brought back for surgery after my own was really insecure about the whole "self-paid-surgery-in-Mexico" thing and I promised him I'd go make sure the ER situation was "real" before I let his wife go in to surgery, lol (kind of a funny situation, but it was enlightening to see Dr. ILLAN's "other" world, too
Florence Hospital is a well-equipped, mid-sized hospital in Tijuana's "Beaches" area (called LAS PLAYAS). The Bariatric wing is clean & quiet. The decor is 10-15 years behind in appearance, but this didn't bother me. Ninety percent of the employees at the hospital speak English. Some aspects of the bathrooms and rooms have more quirks and deferred maintenance than one would see in most American hospitals, but nothing was overly troubling to me.
PLUSES FOR AMERICANS HESITANT ABOUT TRAVELING TO A FOREIGN COUNTRY: 1) You are met at the San Diego Airport and whisked across the border by a lovely driver called Linda. Omar (patient relations coordinator) meets you and Linda once you're in Tijuana and Omar takes you and your companion to the hospital for check-in from there. Omar is with you and your companion every step of the way all four days and unless you ASK for some independence you will never have to venture out in to the community on your own. 2) Wi-fi and US Cell coverage are quite good in the hospital. Hospital is so close to the ocean/border that US cell signals reliably come in in many parts of the hospital. You don't need to buy a foreign plan (although a few cell calls might sneak through here and there and cost you a little, the charges are not huge and you can turn cellular data off on your phone and/or put your phone on wi-fi and merely SKype or facetime with your loved ones). If all of this confuses or perplexes you, Omar can and will happily take your phone from you and set you up to avoid charges and be in touch with your loved ones. He was constantly offering me his phone to call home if I was fumbling to make calls and there is also a toll-free US number to the hospital that you can give your family ahead of time. 3) There is a brand new WALMART 1.5 blocks from the hospital and the walk is easy with only one street to cross. Funny as it is, Americans are hard-pressed to feel like they're in a foreign country when dear old WALMART is right there in all its familiarity. You and your companion do not have to obsess about what to pack since this makes it SUPER easy to walk over and pick up anything you've missed.
All patients have 2 full nights in the hospital after surgery and two full nights in the high-rise, 4-star Hotel Lucerna before going home. If a patient would like to arrive the night before surgery rather than the morning of, he/she stays an additional (complimentary) pre-night in the hospital. I arrived the night before and just talked and watched movies with my companion that first "pre" night. When I returned as my loved-one's companion 2 months later, she elected to have us fly in the morning of surgery and skip the "get-settled" night in the hospital. I slightly preferred the way she did it because it felt like less "down" time, but both worked great.
Please feel free to ask me any questions as you do your research on Mexican surgeons. There are definitely lots of great choices! I am an information/ research hound myself and I would be happy to share how I arrived at Dr. Illan amid all the excellent choices.