Jump to content
×
Are you looking for the BariatricPal Store? Go now!

Recommended Posts

Thank you Soniaj,

I'm getting all my paperwork together now for an appeal. I'm considering Mexico as an option also--just in case. I'm such an organized and anal person--I can't believe that has happened. I guess I'm in shock--but then again why should I be surprised? I'm sure this sort of thing has happened to a lot of folks on this forum.

I called UHC's bariatric resources back in September 2013 and registered for the program. I followed all the rules and started going to meetings at the Bariartics center they said I had to go to. I called back January and was told that that center wasn't the right one and that I was totally crazy--I couldn't have been told that was the "right" center.

I called my company's HR group and found out that the rules had changed I had to go to a different center--so I got all my paperwork together and went to the new place. If bariatric resources had simply told me that the rules had changed--I would have been OK--but they told me I was crazy. I know I'm anal. Not crazy--and have the psch evaluation to prove it :)

All of January I called them every day and left a message for my case worker. I called every UHC number I could find to figure who was really my case worked--I left message after message after message. Nothing.

I completed the 6-month medically supervised diet, lost 5 percent of my weight, got the psch exam, got the letter from my doctor---everything I was suppose to do.

Today, I get a letter from Bariatric Resource saying that I never registered for the program therefore I don't get approved at this time. I called the number on the letter, the lady tells me they "cancelled" me in January. (Remember, the same time I was calling them endlessly) She says that I have to start over and redo the six0month medically supervised diet.

I'm so mad I say all sorts of mean and natsy things to the lady on the phone. I asked to speak to a supervisor--one is suppose to call me back--but based on previous experience--I doubt that they ever will. They have yet to EVER call me back.

So, now I have to file--in writing--a dispute.

I have no hope that I'll win an appeal. I'm sooo discouraged.

My work has been great so far--but they are waiting for me to get through this so I can start a project. They have actually postponed a project to wait for my to get through this--they can't do this for the months I'm sure it was take to dispute this.

Thanks for listening,

Feeling sad in Atlanta,

Share this post


Link to post
Share on other sites

Cybergirl, I'm so sorry to hear that. Now you have me even more worried. Who did they want u to register with. I was told I just had to see a dr or nutritionist for 6 mo. Or 2 visits a month for 3 months have a BMi over 40 and or have a medical issue and see a psychologist. I did the 3 mo twice a month. I lost a little but not much. There was no specific amount to lose. But it seems you only get partial info from these people. I did request it in writing which they sent me a few weeks ago. So far UHC has been good with all my test but one. The sleep test. But I can't send my paperwork in until I have my phych evaluation which isn't till May 27th. Keep Me in your prayers and I will do the same for u.

Cybergirl, I'm so sorry to hear that. Now you have me even more worried. Who did they want u to register with. I was told I just had to see a dr or nutritionist for 6 mo. Or 2 visits a month for 3 months have a BMi over 40 and or have a medical issue and see a psychologist. I did the 3 mo twice a month. I lost a little but not much. There was no specific amount to lose. But it seems you only get partial info from these people. I did request it in writing which they sent me a few weeks ago. So far UHC has been good with all my test but one. The sleep test. But I can't send my paperwork in until I have my phych evaluation which isn't till May 27th. Keep Me in your prayers and I will do the same for u.

Cybergirl, I'm so sorry to hear that. Now you have me even more worried. Who did they want u to register with. I was told I just had to see a dr or nutritionist for 6 mo. Or 2 visits a month for 3 months have a BMi over 40 and or have a medical issue and see a psychologist. I did the 3 mo twice a month. I lost a little but not much. There was no specific amount to lose. But it seems you only get partial info from these people. I did request it in writing which they sent me a few weeks ago. So far UHC has been good with all my test but one. The sleep test. But I can't send my paperwork in until I have my phych evaluation which isn't till May 27th. Keep Me in your prayers and I will do the same for u.

Cybergirl, I'm so sorry to hear that. Now you have me even more worried. Who did they want u to register with. I was told I just had to see a dr or nutritionist for 6 mo. Or 2 visits a month for 3 months have a BMi over 40 and or have a medical issue and see a psychologist. I did the 3 mo twice a month. I lost a little but not much. There was no specific amount to lose. But it seems you only get partial info from these people. I did request it in writing which they sent me a few weeks ago. So far UHC has been good with all my test but one. The sleep test. But I can't send my paperwork in until I have my phych evaluation which isn't till May 27th. Keep Me in your prayers and I will do the same for u.

Cybergirl, I'm so sorry to hear that. Now you have me even more worried. Who did they want u to register with. I was told I just had to see a dr or nutritionist for 6 mo. Or 2 visits a month for 3 months have a BMi over 40 and or have a medical issue and see a psychologist. I did the 3 mo twice a month. I lost a little but not much. There was no specific amount to lose. But it seems you only get partial info from these people. I did request it in writing which they sent me a few weeks ago. So far UHC has been good with all my test but one. The sleep test. But I can't send my paperwork in until I have my phych evaluation which isn't till May 27th. Keep Me in your prayers and I will do the same for u.

Cybergirl, I'm so sorry to hear that. Now you have me even more worried. Who did they want u to register with. I was told I just had to see a dr or nutritionist for 6 mo. Or 2 visits a month for 3 months have a BMi over 40 and or have a medical issue and see a psychologist. I did the 3 mo twice a month. I lost a little but not much. There was no specific amount to lose. But it seems you only get partial info from these people. I did request it in writing which they sent me a few weeks ago. So far UHC has been good with all my test but one. The sleep test. But I can't send my paperwork in until I have my phych evaluation which isn't till May 27th. Keep Me in your prayers and I will do the same for u.

Cybergirl, I'm so sorry to hear that. Now you have me even more worried. Who did they want u to register with. I was told I just had to see a dr or nutritionist for 6 mo. Or 2 visits a month for 3 months have a BMi over 40 and or have a medical issue and see a psychologist. I did the 3 mo twice a month. I lost a little but not much. There was no specific amount to lose. But it seems you only get partial info from these people. I did request it in writing which they sent me a few weeks ago. So far UHC has been good with all my test but one. The sleep test. But I can't send my paperwork in until I have my phych evaluation which isn't till May 27th. Keep Me in your prayers and I will do the same for u.

Cybergirl, I'm so sorry to hear that. Now you have me even more worried. Who did they want u to register with. I was told I just had to see a dr or nutritionist for 6 mo. Or 2 visits a month for 3 months have a BMi over 40 and or have a medical issue and see a psychologist. I did the 3 mo twice a month. I lost a little but not much. There was no specific amount to lose. But it seems you only get partial info from these people. I did request it in writing which they sent me a few weeks ago. So far UHC has been good with all my test but one. The sleep test. But I can't send my paperwork in until I have my phych evaluation which isn't till May 27th. Keep Me in your prayers and I will do the same for u.

Share this post


Link to post
Share on other sites

Hi Soniaj,

I will get you in my prayers. Please don't worry--my situation in not the same as yours. I'm sure that the same thing won't happen to you.

Sandy

Share this post


Link to post
Share on other sites

Sorry for your troubles-

Think of this as a chapter in your book- you worked to find answers, and nobody can say you didn't put work into your weightloss and took the easy way out!!

I started looking into the sleeve probably about 16months ago- the job I did work at, the employer had it written into the insurance policy that weightloss surgery would not be covered.

I was looking into self pay, and had several options in Nebraska- that had great payment plans one even no interest if I put like 2,000 down.

There was a way and I was going to find out how I was going to have surgery-

After 9 years at my old job, I switched companies that I worked for-

Started looking again into surgery. This time it is a covered procedure, but the twist is I have to be a employee for a year. So instead of waiting for my year- I am doing all my pre stuff now- I have my sleep study on Monday. As soon as July 30, 2014 rolls around my Surgery office will send in paper work to UHC choice plan.

So keep figuring out ways!! You can do it!

Share this post


Link to post
Share on other sites

Thank you for your kind words sleevexcited! Your postive outlong is very inspiring.

I'm committed to the gastric sleeve--I truly believe that this surgery will help me lost the 140 pounds that I need to lose. If I start all over with UHC this would be the third time. I'm very fornature to have a great job with a great boss--but I know that my job can't wait for me to go through this again.

I'll appeal but if I lose--I'm going to mexico! Enough is enough.

Share this post


Link to post
Share on other sites

Hi! How did your surgery go? I noticed that Dr. Teel did it- he's doing mine also. How long were you in the hospital for? I still have kind of a ways to go in the process. I see the psychologist today and have already seen the nutritionist. I have UHC and they are only requiring me to do those 2 steps. Hopefully, I can get it approved and scheduled soon! The insurance lady at Dr. Teel's office said that I may be able to be scheduled for June. Anyway, just wanted to hear about your experience since I have the same doctor! Congrats! @@Dawn2680

Share this post


Link to post
Share on other sites

Hi all!! I have UHC choice plus and my plan doesn't require the 6mos supervised diet or psych visit, I need to have a 5 yr history of 40+ BMI, that's it. Anyhow, I have a 7 yr history of BMI 40+ except for about a 4 mos period 2 yrs ago I was 38.9 and 39.6. Did anyone else have something similar but were approved despite of that? I'm just worried a very small amount of time will cause me not to be approved.

Share this post


Link to post
Share on other sites

No but I recently had to have my gallbladder removed and my surgeon said I had a very fatty liver. My blood pressure is borderline and I have GERD. No diabetes or hypertension, but I'm on the road there.

Share this post


Link to post
Share on other sites

Congratulations! Please keep it in prayer that I will be approved.i see my dr on June 19th for my surgery date.

Share this post


Link to post
Share on other sites

I sure will!! Good luck!

Share this post


Link to post
Share on other sites

Thank you. Please keep me informed with your progress I would love to hear how you are doing.

Share this post


Link to post
Share on other sites

Just found out that my insurance denied my cpap therapy. I hope this is not a bad sign. I'm so worried the will not approve my surgery and I need it so bad.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Trending Products

  • Trending Topics

  • Recent Status Updates

    • Aunty Mamo

      Iʻm roughly 6 weeks post-op this morning and have begun to feel like a normal human, with a normal human body again. I started introducing solid foods and pill forms of medications/supplements a couple of weeks ago and it's really amazing to eat meals with my family again, despite the fact that my portions are so much smaller than theirs. 
      I live on the island of Oʻahu and spend a lot of time in the water- for exercise, for play,  and for spiritual & mental health. The day I had my month out appointment with my surgeon, I packed all my gear in my truck, anticipating his permission to get back in the ocean. The minute I walked out of that hospital I drove straight to the shore and got in that water. Hallelujah! My appointment was at 10 am. I didn't get home until after 5 pm. 
      I'm down 31 pounds since the day of surgery and 47 since my pre-op diet began, with that typical week long stall occurring at three weeks. I'm really starting to see some changes lately- some of my clothing is too big, some fits again. The most drastic changes I notice however are in my face. I've also noticed my endurance and flexibility increasing. I was really starting to be held up physically, and I'm so grateful that I'm seeing that turn around in such short order. 
      My general disposition lately is hopeful and motivated. The only thing that bugs me on a daily basis still is the way those supplements make my house smell. So stink! But I just bought a smell proof bag online that other people use to put their pot in. My house doesn't stink anymore. 
       
      · 0 replies
      1. This update has no replies.
    • BeanitoDiego

      Oh yeah, something I wanted to rant about, a billing dispute that cropped up 3 months ago.
      Surgery was in August of 2023. A bill shows up for over $7,000 in January. WTF? I asks myself. I know that I jumped through all of the insurance hoops and verified this and triple checked that, as did the surgeon's office. All was set, and I paid all of the known costs before surgery.
      A looong story short, is that an assistant surgeon that was in the process of accepting money from my insurance company touched me while I was under anesthesia. That is what the bill was for. But hey, guess what? Some federal legislation was enacted last year to help patients out when they cannot consent to being touched by someone out of their insurance network. These types of bills fall under something called, "surprise billing," and you don't have to put up with it.
      https://www.cms.gov/nosurprises
      I had to make a lot of phone calls to both the surgeon's office and the insurance company and explain my rights and what the maximum out of pocket costs were that I could be liable for. Also had to remind them that it isn't my place to be taking care of all of this and that I was going to escalate things if they could not play nice with one another.
      Quick ending is that I don't have to pay that $7,000+. Advocate, advocate, advocate for yourself no matter how long it takes and learn more about this law if you are ever hit with a surprise bill.
      · 0 replies
      1. This update has no replies.
    • BeanitoDiego

      Some days I feel like an infiltrator... I'm participating in society as a "thin" person. They have no idea that I haven't always been one of them! 🤣
      · 0 replies
      1. This update has no replies.
    • ChunkCat

      Thank you everyone for your well wishes! I totally forgot I wrote an update here... I'm one week post op today. I gained 15 lbs in water weight overnight because they had to give me tons of fluids to bring my BP up after surgery! I stayed one night in the hospital. Everything has been fine except I seem to have picked up a bug while I was there and I've been running a low grade fever, coughing, and a sore throat. So I've been hydrating well and sleeping a ton. So far the Covid tests are negative.
      I haven't been able to advance my diet past purees. Everything I eat other than tofu makes me choke and feels like trying to swallow rocks. They warned me it would get worse before it gets better, so lets hope this is all normal. I have my follow up on Monday so we'll see. Living on shakes and soup again is not fun. I had enough of them the first time!! LOL 
      · 0 replies
      1. This update has no replies.
    • BeanitoDiego

      Still purging all of the larger clothing. This morning, a shirt that I ADORED wearing ended up on top. Hard to let it go, but it was also hard to let go of those habits that also no longer serve my highest good. Onward and upward!
      · 0 replies
      1. This update has no replies.
  • Recent Topics

  • Hot Products

  • Sign Up For
    Our Newsletter

    Follow us for the latest news
    and special product offers!
  • Together, we have lost...
      lbs

    PatchAid Vitamin Patches

    ×