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Waiting is driving me crazy!

LumpySpacePrincess

By LumpySpacePrincess, in Insurance & Financing

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LumpySpacePrincess    594

LumpySpacePrincess
Posted

Packet sent in last Thursday, and still no word. Was hopeful after hearing people say it only took 24 hours for them to get a response. Called HBCBS NJ and they said they won't give me an answer over the phone, to wait for a call from my surgeon's office.

I'm a stay-at-home mom right now so my days are wide open and I honestly don't know what to do with myself until I hear back!

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sonya139    95

sonya139
Posted

Well this might make you feel better or worst. Today starts my third week of waiting. I too heard people with my insurance say they knew in a week and two weeks and I'm going into my third week. I work so I have ways of getting my mind off of it. It's the worst part.

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LumpySpacePrincess    594

LumpySpacePrincess
Posted

Well this might make you feel better or worst. Today starts my third week of waiting. I too heard people with my insurance say they knew in a week and two weeks and I'm going into my third week. I work so I have ways of getting my mind off of it. It's the worst part.

Thanks, Sonya. I called again today and they said it wasn't showing up on the system yet, but that it could have been approved, she just didn't know.

You are one strong woman not going crazy after three whole weeks of waiting!

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JerseyGirl68    1,172

JerseyGirl68
Posted (edited)

Packet sent in last Thursday, and still no word. Was hopeful after hearing people say it only took 24 hours for them to get a response. Called HBCBS NJ and they said they won't give me an answer over the phone, to wait for a call from my surgeon's office.

I'm a stay-at-home mom right now so my days are wide open and I honestly don't know what to do with myself until I hear back!

A 24 hour turn around is really wishful thinking, but hey.. it happens. I also have HBCBS NJ. My approval took about a week.

You can log into your Horizon account and see if they posted your approval or denial, if they won't give it over the phone. My surgeon's office found out first and called me right away, I got my letter a few days later. Stay positive.

Edited by JerseyGirl68
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sonya139    95

sonya139
Posted

My surgeon's office is really great. I know about 7 people who went through them so I know they will get back with me and I know it was submitted because I got a letter from Cigna letting me know. I actually said I was going to call after two weeks but I really don't want to do that either. I'm going to let go through the process. It is usually BCBS that has those 24 hour approvals.

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LumpySpacePrincess    594

LumpySpacePrincess
Posted

I know I'm an impatient woman with this and will drive people crazy until I get what I need. :P But the reality is I live across the country from my family and my dad is really sick right now (B-cell Lymphoma and Follicular Lymphoma) and he really wants me to come out around Xmas time to visit in case he starts getting worse, so I was hoping to have had this done already. I had a ton of delays with doctors, etc like I'm sure everyone else did. I just don't want to make flight plans until I know when my surgery date is.

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katmando12    25

katmando12
Posted

I have same insurance and I honestly think they flagged my file because I called every day. Lol

I got approval in a little over a week

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LumpySpacePrincess    594

LumpySpacePrincess
Posted

I have same insurance and I honestly think they flagged my file because I called every day. Lol

I got approval in a little over a week

OK, so a week. That means three more days. Wondering what to do until then becuase right now every minute is dragging on like I'm being slowly mauled by a bear. :lol:

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LittleLou    31

LittleLou
Posted

My surgeon's office is really great. I know about 7 people who went through them so I know they will get back with me and I know it was submitted because I got a letter from Cigna letting me know. I actually said I was going to call after two weeks but I really don't want to do that either. I'm going to let go through the process. It is usually BCBS that has those 24 hour approvals.

Ugh, 3 weeks? Gosh I hope CIGNA doesn't take that long for me:( My luck, they will take longer...

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Alysha23    31

Alysha23
Posted

Tick Tick Tick Tick Tick......... My last appt. was on October 11th. I have United Healthcare. My coordinator said they have 15 days to review my file. 15 days:( I'm trying not too dwell on it. I'm a stay-at-home mom/wife as well. It's tuff. At this point six months ago I would have raided the pantry (my sons snacks) . Come on already!

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sonya139    95

sonya139
Posted

While I was posting about my anxiety yesterday a letter was sitting in my mailbox that I was approved!!!!! I took the day off yesterday and didn't leave the house. I was expecting a phone call from my surgeon's office first. Yaaay

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LittleLou    31

LittleLou
Posted

While I was posting about my anxiety yesterday a letter was sitting in my mailbox that I was approved!!!!! I took the day off yesterday and didn't leave the house. I was expecting a phone call from my surgeon's office first. Yaaay

WOOOOHOOOOOO congratulations!

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LittleLou    31

LittleLou
Posted

While I was posting about my anxiety yesterday a letter was sitting in my mailbox that I was approved!!!!! I took the day off yesterday and didn't leave the house. I was expecting a phone call from my surgeon's office first. Yaaay

Where do you live? Just curious because I've heard CIGNA is different in every region.

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LumpySpacePrincess    594

LumpySpacePrincess
Posted

While I was posting about my anxiety yesterday a letter was sitting in my mailbox that I was approved!!!!! I took the day off yesterday and didn't leave the house. I was expecting a phone call from my surgeon's office first. Yaaay

Hooray!!! So happy for you! Let us know when you get a surgery date! :)

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LumpySpacePrincess    594

LumpySpacePrincess
Posted

So I called HBCBS today to ask if there has been any progress on the approval. Guess what? They never got the file! Also guess what? The insurance coordinator at my surgeon's office is a temp and she NEVER answers her phone or returns voicemails. UGH. Now I have to call them and have them track all this down. Part of me wonders if she just told me she submitted everything but didn't. I'm really pissed right now!

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Go To Topic Listing Insurance & Financing

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    • Alisa_S

      Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
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    • Alisa_S

      Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
      · 1 reply
      1. summerseeker

        summerseeker

        Life as a big person had limited my life to what I knew I could manage to do each day. That was eat. I hadn't anything else to look forward to. So my eating choices were the best I could dream up. I planned the cooking in managable lots in my head and filled my day with and around it.

        Now I have a whole new big, bigger, biggest, best days ever. I am out there with those skinny people doing stuff i could never have dreamt of. Food is now an after thought. It doesn't consume my day. I still enjoy the good home cooked food but I eat smaller portions. I leave food on my plate when I am full. I can no longer hear my mother's voice saying eat it all up, ther are starving children in Africa who would want that!

        I still cook for family feasts, I love cooking. I still do holidays but I have changed from the All inclusive drinking and eating everything everyday kind to Self catering accommodation. This gives me the choice of cooking or eating out as I choose. I rarely drink anymore as I usually travel alone now and I feel I need to keep aware of my surroundings.

        I don't know at what point my life expanded, was it when I lost 100 pounds? Was it when I left my walking stick at home ? Was it when I said yes to an outing instead of finding an excuse to stay home ? i look back at my last five years and wonder how loosing weight has made such a difference. Be ready to amaze yourself.

        BTW, the liquid diet sucks, one more day and you are over the worst. You can do it.

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