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To Sad Right Now

cynt802004

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sunshine413    343

sunshine413
Posted

You might want to seriously consider switching surgeons. Every day you don't get a return call is one day an attentive surgeon's office could have you closer to your surgery.

cynt802004, DLCoggin, musicalwonder and 1 other reacted to this

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kisersassy    369

kisersassy
Posted

Can you speak to anyone besides the patient coordinator? Tell them. I know it's kind of far away but you may need to just go in and talk to them

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worm2872    635

worm2872
Posted

I just don't get his. We are the clients. Sigh. Hang in there Hun!!

cynt802004 reacted to this

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cynt802004    14

cynt802004
Posted

Can you speak to anyone besides the patient coordinator? Tell them. I know it's kind of far away but you may need to just go in and talk to them

Yea I was thinking that if I don't hear nothing by the end if the week I'm just gone head to their office and I don't think it gone be nice cause the money I'm gone spend on gas getting there can go on one of my 6 children or Vitamins lol

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cynt802004    14

cynt802004
Posted

Can you speak to anyone besides the patient coordinator? Tell them. I know it's kind of far away but you may need to just go in and talk to them

Yes I ask for the person that's over the program but all I can do is leave a message and I talk to the girl at the front desk and she say all she see is that there still waiting

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kisersassy    369

kisersassy
Posted

Ask the front desk person what they are waiting for. Tell her that you talked to your insurance and they told you to call an have their office contact them ASAP

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cynt802004    14

cynt802004
Posted

Any new news?

Well I talk to my surgeon nurse she said that she was going to get to the bottom of everything and she will call me back tomorrow cause my advocate has my file messed up she even had down dates that she talked to me that she didn't and clearly one of the dates was on a Sunday. I write down every time I call and every time I talk to her witch I rarely talk to her. My insurance company gave me a ref # to give to them and told me to tell them someone from the office need to call so I did so hopefully I get some answers this week I will keep you guys posted

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tmorgan    87

tmorgan
Posted

I'm so sorry you are going through this I feel so bad for you. Just pray

Sent from my iPad using RNYTalk

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cynt802004    14

cynt802004
Posted

I'm so sorry you are going through this I feel so bad for you. Just pray

Sent from my iPad using RNYTalk

Aww Thank you I've been praying every day darling I'm still believing God for everything to work our in my favor :)

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berniec    166

berniec
Posted

Aww Thank you I've been praying every day darling I'm still believing God for everything to work our in my favor :)

I'm glad you got some info. I still don't understand why no one ever answers the phone. You should be able to talk to someone I don't care what time it is. If your calling 3 or 4 times a day you should eventually get an answer. I don't know if I would want this doctor to do my surgery. What if your not feeling well or have questions. I would really think about this. I know you want to have your surgery but what about your after care. I'm mad and its not even my doctor. I wish you the best.

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cynt802004    14

cynt802004
Posted

I'm glad you got some info. I still don't understand why no one ever answers the phone. You should be able to talk to someone I don't care what time it is. If your calling 3 or 4 times a day you should eventually get an answer. I don't know if I would want this doctor to do my surgery. What if your not feeling well or have questions. I would really think about this. I know you want to have your surgery but what about your after care. I'm mad and its not even my doctor. I wish you the best.

I expressed that I was having second thoughts about the surgery cause I'm scared the same thing will happen with my after and the nurse assured me that I will not be dealing with my advocate for after care she said that where she comes in at and there's always someone on call for emergencies.she say my advocate is there to get me to the point up to surgery. She say she's going to get to the bottom of everything cause what's the point of having an advocate if mine is not communicating with me. So I'll keep you posted or the out come

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tmorgan    87

tmorgan
Posted

I agree u need to think of ur after care, this office sound very irresponsible. Maybe you should speak with the director or office Manager to see can you get some answers. Did u research this surgeons background.

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tmorgan    87

tmorgan
Posted

Maybe you should just get another surgeon. I'm feeling some kind of way about the surgeon. He is not worth ur health.

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