BCBS of SC 6 month weigh ins? New policy, anyone else run into this?

I got a phone call yesterday (less than a week before my appt to schedule surgery and all the pre op stuff) saying that my dr office is missing my 6 month weigh ins and progress reports, and that this is required for surgery. Now, I have called my insurance twice (first time when I first started this process in August) and then after I got off the phone with the dr office and insurance says I don't have anything like that on my plan. One I was damn near tears because I was so angry with the office because I gave them two years worth of weigh ins with every dr that took my weight along with the three times I have been in thier office and just now they are telling me this? And the icing on this cake is that the weigh ins have to be with their office?!? How could they Not know this and have me in there every month? Has anyone else run into this?