I have now completed every requirement needed to put in the insurance authorization request. My surgeon's office confirmed to me that they had everything they needed from me one week ago. Needless to say, I'm excited! In addition, many on this forum with the same insurance have stated that they have been approved as quickly as 1 day. In my initial call to my insurance company (6 months ago), they stated usually 5 days... but admitted that sometimes it's quicker than that.

I called my insurance company again today to double check my coverage and status. To my surprise (and dismay) I was told that they had not yet received any authorization request from my surgeon's office. In addition, the individual I spoke to checked with another office to see if it was received but not yet entered into the system. They said no.

So, I called my surgeon's office and spoke to my insurance coordinator. I asked her if there was anything else she was waiting on from me. Instead of answering my direct question, she seemed to be a bit coy and annoyed that I asked. She simply said.... “I told the dietician to let you know what was needed”. I explained to her that the dietician told me that they had everything needed to put in the insurance authorization.

So, I asked her again if she had everything she needed to file the insurance authorization. She said..... "yes, but don't expect to hear back from me for 2 weeks". I asked her if she had yet filed the authorization with the insurance company, but again she simply stated that it would take 2 weeks. I tried to be as professional as possible. I told her I understood, but just needed to know whether the paperwork was sent in. After my 3rd attempt at getting an answer, she said "yes", but did not tell me when. Needless to say, she was a bit impatient with me.

So... it's either lost, still in transit, or I'm not being told the truth. Since I don't own a crystal ball, I've learned to give folks the benefit of the doubt. Still, am I being unreasonable for asking questions like these?

UGH!

Got approved today. I'm told that the next step is for the nurse to take a look at my chart' date=' review it and sign off on it. Once that's done, they'll pass it over to the scheduler to set up a surgery date.[/quote']

Alright! Huge high 5!!! Congrats to you!

OK. Surgery date scheduled for 2/27. Whoooohoo!

OK. Surgery date scheduled for 2/27. Whoooohoo!

Score!