I just switched from a band doctor to a sleeve doctor. At the band dr. office they were going to get all the insurance info and tell me what I needed to do. At the new place, I'm supposed to bring them a copy of the plan and they won't even see me without it. The form says "If you do not have this information your appt. will be re-scheduled."

Can't they obtain coverage information with my ins. card? I know at the dentist or any other dr. they always tell me what my insurance covers not the other way around. Is it that they are just too busy to be bothered with this extra step or what?

Well i called to clarify what I was supposed to bring and it turns out I can just print the clinical policy bulletin off the insurance website. A little hassle but not as bad as having to get the whole policy and lug it with me. I still don't know why they can't just confirm this info themselves like other offices. But there were about 60 people at the seminar so I guess this surgeon is a busy guy.

I'm glad you were able to get some clarifications. I would print off the exclusions section as well just to be on the safe side.

I don't know what or where to find the exclusions section. I'm bringing the clinical policy bulletin and if they something else they can ask for it.