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"shafted" in Texas .... be careful !!!
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MonSoleil98 2 posts
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I want to send a cautionary message to anyone considering the Lap Band surgery with Dr. Bryce at LoneStar LapBand in DFW, TX. I was scheduled to have my life changing surgery on March 27, 2006. Four days before my surgery, I am told that the surgery would cost $6000.00 more than I was told it would, and i don't HAVE an extra $6000.00 under my mattress !!! It dates back to January when Dr. Bryce told me he would combine another surgery I needed so my insurance would pay all hospital fees and I would only be responsible for his $7500.00 fee. He now denies telling me that of course, but where else would I get that dollar amount from if he didn't tell me himself? I never spoke with anyone else at the office about money until this problem came up?? I went to all the appointments they scheduled me for, did everything i was told to do, bought all of their diet shakes, soups and everything needed for after the surgery ... and not once did anyone sit me down and go over money or costs or insurance ... nothing. I had another consultation with Dr. Bryce, which I paid $215.00 for, and he once again told me the same story, that the insurance would pay all hospital associated costs and I would be responsible for the $7500.00. He now states that the hospital must have changed their policy since he last talked to them??? My biggest problem here is the lack of accountability on Dr. Bryce's part. I was told he was a good, compassionate man and that he would do what he could to help me out since I was given the wrong information yet he refuses to do anything but offer a "sorry" via e-mail through his office personnel. And Lisa, his officer manager who has really been stuck in the middle and is a wonderful person, had to e-mail me with the news because Dr. Bryce wouldn't even call me himself. I truly believe what Dr. Bryce has done is morally and ethically wrong and it doesn't seem to bother him at all ? And he has HAD the surgery himself, you would think he would understand the dissapointment at being "shafted" FOUR days before the scheduled surgery. Ok, well now i'm just venting and my point here is .... be careful. Get everything in writing. Don't wait until you've suffered through the liquid diet and spent hundreds of dollars on pre-op visits ... verify everything in advance.
Anyway, after countless consultations and nutritionist appointments, hundreds of dollars spent, 10 days on a liquid diet and a lost week of vacation, Dr. Bryce told me that I "had gotten the shaft" but there was nothing he would do to help me. I can't even begin to describe the absolute devastation and dissapointment of getting so close to changing your whole life and have it all taken away so easily.