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The Power Of The Pen!
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After close to 23 months, payment is being made for my tummy tuck. Insurance gave pre-approval for abdominoplasty and panniculectomy in December 2010. After the procedure and hospital and surgeon submitted claims, the insurance denied them after giving pre-approval - CRAZY!. I have been battling this for over a year and finally today I received a letter from the insurance (case specialist) that they are making it a priority to have this resolved and payment sent out immediately.
I'm relieved to say the least, as I don't have over $12,000 lying around that I could pay for this myself and can't afford to take a hit re: credit w/having them submit this to some debt collector. I am so very happy that stayed in constant contact with the hosptial finance representative (who kept this from going into collections) and the fact that I didn't give in and crawl in a hole re: insurance. My last letter with all supporting documents was to the Department of Insurance, their office contacted me w/n days to inform me that they received my letter and had started the investigation.
Mind you, I had written letters to the insurance repeatedly (all went unanswered) until my last letter (directed to the dept of insurance and cc'd to BCBS, BBB and the finance office of the hospital that the surgery took place) I previously received no replies. Finally, I can place this madness behind me.
I felt like I was between a rock and a hard place, as I was unable to get fill under flora (sp?) because of this lingering balance with the hospital.
I'm so very excited. If anyone has had this experience, don't cave... reach out to officials who monitor these businesses.
I'm finally, on the road to enjoying the new me.