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CHAT problems again



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Hello,

After further research, I have determined that the issue is related to a bug, rather than a misconfiguration of services.

I'll get back with an ETA for a fix shortly.

Thanks,

Ken

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Can somone please tell me how to get into the chat rooms. When I click on CHAT, I get a blank screen. I've never been able to get in.

Thanks!

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Can somone please tell me how to get into the chat rooms. When I click on CHAT, I get a blank screen. I've never been able to get in.

Thanks!

Hello There,

Please make sure that you have Adobe Flash Player installed and updated.

You can do so by checking here:

Get Adobe Flash Player

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Hello There,

Please make sure that you have Adobe Flash Player installed and updated.

You can do so by checking here:

Get Adobe Flash Player

I did have Adobe Flash Player but went ahead and downloaded it again and still have the same results. Any other suggestions?

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Hello There,

Please make sure that you have Adobe Flash Player installed and updated.

You can do so by checking here:

Get Adobe Flash Player

Here is the error message I get when clicking next to "Done" at the bottom of the page.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 1.1.4322; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; AskTbPSI/5.9.1.14019)

Timestamp: Tue, 26 Apr 2011 19:05:48 UTC

Message: 'null' is null or not an object

Line: 50

Char: 3894

Code: 0

URI: http://ad.turn.com/server/ads.js?pub=5622371&cch=5689307&code=5689665&l=728x90&aid=25915856&ahcid=1085725&bimpd=2SflcPMhF9ywknzokZuZyFfMC_HTfBkowj0tMqkhGC8oNpqsmbsXNXhlgdERmJ0s2a7g2IkNdtvkRuZSGmpxyNGW-i-KmyfyZVt73GE8rcC0OI7KsGd_FkxD-BOtjfLfeCQW3htb2xWR5hpY1pDR8vLhjmiwT5f4g1qA7C2fj0xF5y431d6yU2hY1NtCE4wANeALIrmtBkXatcdx9BzFSpUZsIGwThZT4FDL8ks6ovCAetYkfD9tmPgm_wRFNWjQGBh2WCkrxtp-VpXyVP6jF3YbISb99H9zUyI7-aZG0gZLFKnJFgTwVBhefqGBLoz_2yx9hlQJn-z7CGBpeECR41SC62hwJhE_euTWKYqQrEBVopJrrP-ExkHO3dxErcebQHKVo9EfQ5k-QB-DXY2xK-TNiefMpF0iNePmr7h_PpaEDfZnOuTr4t-QI8zymAJ8LKwDGt_vXOK0amTUwNLylVHTdMTVb_S2sx1fQmWVQAm98HPnEOxUSpyEymMzt82FLmM8FzPppcFoF7zpEpY-XY4XtNDq57ygNNRs_-1NJ_NmSoWnmc-TjlsUQMsqjgqtUjzEt9OkTG8K4AUEk_p6y5TqVC8jCZX_wl2Fam-IVbuio5MwuPMy_jeddFD8EL1Srp1u1TZLD4zjnVpA40eygaOxlDIBDqRUDBZKJvgDjEP3iqWZQdTEPYMoojb8Tzjtny-8C57rxLyPfH8yPPY3FQTb4mTfZAbhaiBoVHxANn9Svrz8l0yNBGGgufhtugPSg-XIwTVl_fVRZ_e_9dyzuA&acp=TbcXBQAEDooKKs2FIKxWg_RW_QAv6r466tMgUQ&3c=http://adclick.g.doubleclick.net/aclk%3Fsa%3Dl%26ai%3DB-fq3BRe3TYqdEIWbqwGDrbGFAsCshNAB-KLb8wyIwduoGgAQARgBIAA4AVCAx-HEBGDJrruI9KOYEoIBF2NhLXB1Yi0zNDg1Nzc4MTU5OTE4NzMwoAGM97n0A7IBE3d3dy5sYXBiYW5kdGFsay5jb226AQk3Mjh4OTBfYXPIAQnaATVodHRwOi8vd3d3LmxhcGJhbmR0YWxrLmNvbS9pbmRleC5waHA_YXBwPTEyM2ZsYXNoY2hhdJgCpA3AAgTIAuyT6QngAgDqAhVMQlQtSGVhZGVyTGVhZGVyYm9hcmSoAwHoA7AH6AOyBvUDAAEAxOAEAYAG36iItNbQ48SNAQ%26num%3D1%26sig%3DAGiWqtxT-8b_sS6NDMoD0HcZXxQYROqPfw%26client%3Dca-pub-3485778159918730%26adurl%3D

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Hi,

What Browser (Make and Version) are you running?

What operating system are you using?

What version of Flash Player is currently installed?

There are several users currently in chat, so this seems as though it is isolated.

P.S. What button next to "Done" are you referring to (sorry, I don't understand).

Thanks,

Ken

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Hi,

What Browser (Make and Version) are you running?

What operating system are you using?

What version of Flash Player is currently installed?

There are several users currently in chat, so this seems as though it is isolated.

P.S. What button next to "Done" are you referring to (sorry, I don't understand).

Thanks,

Ken

I am using Explorer (version 7)

Windows XP

Adobe Flash Player 10 ActiveX

The "done" is at the bottome of the page - I believe it's part of the Explorer program. I get all of the ads and stuff on the right side of the page, just don't get the chat rooms.

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