I am thinking of going to Dr. Hollis, but I have read some things about his staff. Has anyone used Dr. Hollis? If so, what was your experience with his support staff? The surgeon is very important, but I feel like his staff is as important since I will have the most interaction with them.

I'll just say my experience with his staff at TRUE RESULTS in Houston leave alot to be desired. I should have let my experience with his office pre-band be an indicator x10 of how their service would be post-band. I'm near my goal weight and have been trying for two weeks to speak with someone before my next fill and no one will return my call. If you get the run around at all, pre-band, find another provider.......

I am 3 weeks out from a band over by pass ... At first I did have a issue with the staff ... But after they got rid of some people I haven't had any issue ... They now know EXACTLY who I am when I call and they answer my questions or they get someone to call me back . I haven't had any problems with Beth or Dr. Hollis they answer all the questions I had . I kinda already knew what to expect being that I had wls before, but I had no insurance problems or anything i had already called my insurance and knew once I completed what they asked of me I would be approved and I was .

I am having problems. I have a serious problem when someone promises me to call me back and then don't. They have yet to call me back one time after telling me they would. Including today. NOTING, and I mean nothing irritates me more than that.

I am 3 weeks out from a band over by pass ... At first I did have a issue with the staff ... But after they got rid of some people I haven't had any issue ... They now know EXACTLY who I am when I call and they answer my questions or they get someone to call me back . I haven't had any problems with Beth or Dr. Hollis they answer all the questions I had . I kinda already knew what to expect being that I had wls before, but I had no insurance problems or anything i had already called my insurance and knew once I completed what they asked of me I would be approved and I was .

when did they give you a quote on your portion of the bill. I don't see how they schedule people and not tell people a price. Can't even get an EGD scheduled, nor a quote on a copay. Anyone care to share what their copay was for EGD?

I am 3 weeks out from a band over by pass ... At first I did have a issue with the staff ... But after they got rid of some people I haven't had any issue ... They now know EXACTLY who I am when I call and they answer my questions or they get someone to call me back . I haven't had any problems with Beth or Dr. Hollis they answer all the questions I had . I kinda already knew what to expect being that I had wls before, but I had no insurance problems or anything i had already called my insurance and knew once I completed what they asked of me I would be approved and I was .

I was banded yesterday by Dr Hollis through True Results. My advocate was Rachel and she was amazing. I was told what my portion would cost the day of my initial appointment because I requested preapproval through their website before even having a consult. Dr Hollis was wonderful, great bedside manner.

Just wish this gas pain would go away now!

Yay! Glad to have you back. Been looking for an update, but I am sure you were tired yesterday. I have heard of people eating 3 gas-x strips and it helping. That pain sucks. I did not get a diect quote from true results. I got an "around XYZ" quote. I need numbers. I need to know what the co-pay for the EGD is gonna be. Aggh. Anywho, "j" called me back prior to work hors this morning and I missed the call. I know Hollis has a great rep, that is why I am putting up with this craziness.

Will be looking out for updates!