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Denied again and surgeon's office is silent



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BCBS denied my lapband removal and revision to sleeve again. I received a letter saying that since my first bariatric surgery didn't get results, they wouldn't pay for a new one. This is despite the fact that I'm down 80 lbs and am in pain at the port site. To make things worse, the Nicholson Clinic seems to have forgotten me. I have to email and ask for a status or I never hear from them.

Since I've met my OOP for the year, I met with an orthopedic surgeon and am having knee surgery on both knees next week. That way, I can exercise again. I feel that BCBS denied me because I've met my deductible and OOP and they don't want to pay for it. So now they can pay to fix my knees.

Yes, I'm angry. What am I supposed to do about the port pain?

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BCBS denied my lapband removal and revision to sleeve again. I received a letter saying that since my first bariatric surgery didn't get results, they wouldn't pay for a new one. This is despite the fact that I'm down 80 lbs and am in pain at the port site. To make things worse, the Nicholson Clinic seems to have forgotten me. I have to email and ask for a status or I never hear from them.

Since I've met my OOP for the year, I met with an orthopedic surgeon and am having knee surgery on both knees next week. That way, I can exercise again. I feel that BCBS denied me because I've met my deductible and OOP and they don't want to pay for it. So now they can pay to fix my knees.

Yes, I'm angry. What am I supposed to do about the port pain?

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How long ago did you get your lapband? You said you lost 80lbs, what else does BCBS want you to do? Some stories ive heard has been horrible. The insurance companies dont realize that they'll end up paying more if you have to have a sleep study because youre over weight,what about diabetes and arthritis? All these things come into play when were over weight. They just dont understand . Well, i would take myself straight to their office and sit myself there until someone give me some answers, i just wouldnt take this denial 2x. Especially when its for something as important as this. Ive had to have double knee surgery before also, its not nice. Good luck honey

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If you can find a bariatric program willing to work with you, you may look into submitting for revision due to medical complications, not "failure" to lose weight. I have seen dozens of patients revise from band to bypass or sleeve because of erosion of the stomach, slipped band, hernias, infections, etc. In your case you have port pain. It's typically a matter of documentation and coding. Also seen insurance approval of sleeve to bypass due to GERD. The patient's weight loss or lack thereof didn't factor in if there was a medical problem associated with the surgery.

But if all else fails, you can try Mexico. That's where I had my VSG 6 years ago because it was still considered experimental in the US and insurance wouldn't pay for it. In fact, my surgeon specializes in revisions.

Good luck with your knee replacements! Ugh!

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Suggestion, BCBS Approved my Band and Sleeve without any problems.

I suggest you wait till next year to try again to get it approved, ESP since your deductible starts over.

And I'm sorry they are giving you problems.

I HOPE AND PRAY THAT THEY APPROVE YOU NEXT TIME

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My insurance company allows one bariatric surgery per lifetime.

There is an exception for mechanical malfunctions with the band. They test the band and if it is functional they will not replace it.

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The surgeon's office called today and said if I go out of network next year to a specific hospital, then it will only cost me about $200. Apparently the hospital won't charge me a deductible or co-pay. This makes no sense to me. I have out-of-network benefits but why would the insurance pay for the surgery at all, even if it's for a hiatal hernia?

I told the surgeon's staffer to call me back next week. I'm still on painkillers after my double knee surgery and this is making no sense to me.

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I have Aetna and they denied me also, they approved removal but not revision. I wrote a long detailed appeal, showing all the issues I had wit the lap band, dates of fill, slips and so on. Got all info from dr notes. Finally after 30 days they approved. I know there are law firms that help with appeals to insurance if you want to go that route. Sorry not sure of the cost. Hopefully an appeal will work.

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Belite.com Las Vegas NV has payment plans as well. If paying out of pocket

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    • Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
      · 0 replies
      1. This update has no replies.
    • Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
      · 1 reply
      1. summerseeker

        Life as a big person had limited my life to what I knew I could manage to do each day. That was eat. I hadn't anything else to look forward to. So my eating choices were the best I could dream up. I planned the cooking in managable lots in my head and filled my day with and around it.

        Now I have a whole new big, bigger, biggest, best days ever. I am out there with those skinny people doing stuff i could never have dreamt of. Food is now an after thought. It doesn't consume my day. I still enjoy the good home cooked food but I eat smaller portions. I leave food on my plate when I am full. I can no longer hear my mother's voice saying eat it all up, ther are starving children in Africa who would want that!

        I still cook for family feasts, I love cooking. I still do holidays but I have changed from the All inclusive drinking and eating everything everyday kind to Self catering accommodation. This gives me the choice of cooking or eating out as I choose. I rarely drink anymore as I usually travel alone now and I feel I need to keep aware of my surroundings.

        I don't know at what point my life expanded, was it when I lost 100 pounds? Was it when I left my walking stick at home ? Was it when I said yes to an outing instead of finding an excuse to stay home ? i look back at my last five years and wonder how loosing weight has made such a difference. Be ready to amaze yourself.

        BTW, the liquid diet sucks, one more day and you are over the worst. You can do it.

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    • KimBaxleyWilson

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