How did you find out you had approval? Was it a call from your clinic or a letter from them? My claim was finally submitted last Friday (two weeks late.) My online account doesn't show anything being sent in yet. Starting to get worried that it really didn't get sent in.

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I called the insurance company every other day to get an answer.

Yes, call! They will tell you. My husband was approved in 1 day, but the letter didn't come saying so for 3 more days! Mine took a couple days and letter followed, but I still called

How long was it before you got it?

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I found out I was approved from the clinic. BCBS FEP reps would not tell me over the phone. When I asked them if I would get a letter I was told no the decision would go to the clinic. My understanding it takes 4 - 5 days for a response from time of submission. Which I can say is what I waited to get an answer. If you call the customer service number they can verify they have your package. Good luck!

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@@albare1978 Plus when you call, you can ask if your case has been received!

Edited May 18, 201610 yr by SusanB55

Thanks @@SusanB55 I'll give them a call tomorrow.

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How long was it before you got it?

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Maybe 4 business days. But from what I am seeing, I think BCBS of AZ (Fed group tho) is exemplary and may be the exception to the rule.

How long was it before you got it?

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Maybe 4 business days. But from what I am seeing, I think BCBS of AZ (Fed group tho) is exemplary and may be the exception to the rule.

I got the letter from insurance before the clinic called me.

I got the letter from insurance before the clinic called me.

Yea, I am a believer of being proactive! Don't wait on others if you can find out yourself!

I got the letter from insurance before the clinic called me.

Yea, I am a believer of being proactive! Don't wait on others if you can find out yourself!

I generally am too but I've had a go around with my clinic. They've delayed submitting my claim because the person over mine changed jobs. Now people who started two weeks after me have dates. Every time I call the clinic it's something different!

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I'm in California so things were processed here. Took about two weeks, and I got a call from BCBS informing me of the approval. The nurse who called me had apparently been sleeved herself and was brimming with advice...

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