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Help! United HC denied me b/c I don't have a 5 year history
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My wife's employer dictates United's coverage for WLS. Only requirement: a 5 year history from a medical doctor. They do not require a 6 month diet or anything. I don't go to the doctor very often, so this is a bit of a problem. I have records from 2007, 2011, 2014, and 2015. My BMI has been over 40 since 2007. I also have a letter from another doc stating that they destroyed my records from 2006/2007 because they were so old. The insurance lady at my dr's office says that UHC doesn't count 2015.
I don't have much in the way of co-morbidities... a swollen ankle. That's about it. Bloodwork all normal, no high blood pressure, relatively healthy. Which is why I never go to the doctor. I have a friend who's an MD that I may be able to have write a letter for my appeal, but she is not my official doc and has never taken my weight. Anyone else have this problem with UHC and has won on appeal? Any advice would be much appreciated.