Waiting on insurance

[Kpar909956 87]

Just waiting on cigna insurance approval and hoping to schedule mid October. Exciting and nervious. Only have to do a 10 day preop diet

[Luvin_Life125 558]

You and I are in the same boat! Would you like to wait together? My information was faxed to Cigna last Thursday (9/11/14). My surgery is scheduled as an inpatient procedure which means Cigna allows 5 business days for a decision. I called today and my file is waiting for review from the medical director. Positive vibes to you and hopefully you will get your approval soon!

[Kpar909956 87]

I'm guessing mine has been submitted to cigna. I was in dr office 9/11 when we were about to schedule and did not have approval yet. 5 day response would be great. I was told 1-2 weeks. Hopefully both of us will hear soon. Just wished I had a date scheduled

[Luvin_Life125 558]

Have you called Cigna yet? They have been pretty good about keeping me updated when I call. I too just want to get a date. I hate not being able to plan anything for the next 6 weeks because I have no idea what is going on. My surgery schedule takes priority over everything else. Good luck and keep me posted about your approval!

[DaiDai 31]

I have Cigna too and I'm pretty early in the process still having test and all completed. Please keep me posted on your approvals. My plan calls for a three month or 90 day requirement. I'm pretty nervousness at the end of the day they will say no.

[Jacqbult 112]

I just went to the DR today and they are filling out the paper work. I have Blue Care network and they said 6 mo diet, I hope I will get approved and am terrified I won't. My BMI is 40.1 anyone else dealt with BCN? How long did it take you all to get approved once everything was "met". TIA!!!

[Kpar909956 87]

I called insurance as suggested. Thanks luvin_life125. 5 day response like you said. They said by the end of the day tomorrow 9/19. Not sure if I can wait for the dr to call with info lol. I am sure I will be approved since my bmi is 43 and I have several comorbidity

[Kpar909956 87]

I also had to complete the 3 month program for cigna. DaiDai

[Luvin_Life125 558]

Yay for much faster response than waiting weeks. I should have a decision today. It is taking every bit of restraint I have to wait until this afternoon to call Cigna.

You did do 4 monthly appointments with your doc or dietician, correct? Cigna's policy says 3 monthly appointments greater than or equal to 89 days. Their policy, however, doesn't point out that you need an initial appointment to start the monthly ones. It is a poorly outlined policy that catches a lot of people off guard and results in a lot of denials initially. Cigna is not my favorite insurance company to deal with and they can be a pain. I am just hoping all of our pre-certs go through without a hitch!

[Luvin_Life125 558]

I just got off the phone with a rep at Cigna and the Medical Director APPROVED my surgery as of 8am this morning!

When you call in the morning and the auto system tells you the approval needs associate assistance, speak to a rep and ask them to look at the file for you. According to the auto system, there was a precertification on file but no decision was on file yet. The rep had to look in the file and see if a decision had been made. Good luck tomorrow! Now I have to wait and see how far out my surgeon is scheduling surgery. I am hoping to have my surgery and first post op appointment done before the snow gets too deep here! We had over 8 feet of snow on the ground by February and that does not make driving 3 hours each way a very exciting prospect.

[Kpar909956 87]

I met with Dr twice once before 3 month program and once after and dietician 3 times. Keep us posted. Excited for us all

[Kpar909956 87]

Called cigna today approvwd. Now I am waiting on dr office to call me to schedule yeahhh

[Luvin_Life125 558]

Called cigna today approvwd. Now I am waiting on dr office to call me to schedule yeahhh

Yay! Congratulations!!!

[Kpar909956 87]

Just got scheduled morning of October 14

[Luvin_Life125 558]

Yay! I just got scheduled for November 11! Way later than I wanted, but I guess I will take what I can get.