My surgeons office called for a pre cert today and was told to wait until the nurse calls them back before they submit my file for approval. They said they have no estimated time for how long it will take for us to hear back about whether I am approved or not. Anyone have any info?

I have this insurance too. My file was submitted and honestly it only took a week or so to get an approval. I called by patient advocate and she called the insurance company and found out what they had approved.. I got a letter in the mail a week after that with my approval. If you have a patient advocate, ask them to call the insurance company after your file has been submitted. Good luck.

I have UHC choice plus. It took them about a week to get it approved. Of course, I did call them everyday to get info out of them.