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so annoyed!

Pepper123

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Pepper123    320

Pepper123
Posted

Ive been at this since March…i was thinking ill let the summer pass…then ill have my surgery…my mum in

law passes away :( so i flew out of the country…came back and got all these message from the surgical coordinator..she needed me to have an EDG which i did already i was waiting on the Pylori test after taking mega does of antibiotic….now as the (surgical rep)she should know this…we discussed this…now i also need to do all this blood work…that my insurance wants…again she should know this but yet she submitted it to my insurance and of course they denied it….i mean i did not spend the better half of the last 4months running around the city seeing all these specialist to have this person submit an incomplete application to be denied….so here i go again !!!!!…i don't know if i should speak to her supervisor or wait for the second submitting…and the shitty part is i like her…SIGHS…HELP some positive advise please

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MizzouFan1    88

MizzouFan1
Posted

I would say spell it out for her in an email. Honestly, she might be glad for the help. I know several coordinators that appreciate the attention to detail-it makes it easier for them. I had to practically ride my coordinator because she was just too ditzy. If she can't figure it out with an email DEF talk to her supervisor. Ultimately, this is your life and $$ not hers. It definitely sucks and I am sorry to hear about your loss. Good luck going forward!

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Pepper123    320

Pepper123
Posted

Thank u as i type this reply i am on hold with her office...

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BigGirlPanties    957

BigGirlPanties
Posted

um...positive advice..."Good things come to those who wait"? :blink:

It's annoying, but hopefully it will get corrected for you soon.

Good luck... :P

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Reddrobin    24

Reddrobin
Posted

I would ask to speak to the office manager. I had a problem and after I spoke to office manager the office policy was changed so no one had to have the problem I did

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lsims    5

lsims
Posted

I'm having the same problems! They are sending me for another sleep study which needs to be in by the 17th of July but yet I can't get an appointment! Ughhhh!

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Rovobay    920

Rovobay
Posted

feel your pain.... hopefully all worth it in the end! hang in there... :)

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