Hospital Mi Doctor experinces?

I'm asking because I'm going with Dr Lopez & Dr Osuna, I was originally going to pick Puerto Vallarta because of the shorter flight but found that the surgery in Tijuana was less expensive in several different ways BUT while browsing another gastric sleeve forum thread, here, and found some pretty scary issues.

One poster, Luann, was there last year in November and had a godawful experience with the staff being rude and not being attentive, she had a issue with a nurse not wanting to drain her bag when it was quite apparently full, they tried threading her IV with the needle still in place, she developed an infection that was the same as what another person on the same thread had. It was just a bad experience with the staff in general. There were at least 2 other women that said they also had the same experiences with nurses just staring at them and then walking away, brushing off the patients concerns and just concerning behavior in general.

This is really concerning to me. I will say that these are the first bad reviews that I've seen about this hospital. I've watched YouTube videos of people who had had their VSG done there and didn't have issues with staff. Just.. really nerve wrecking hearing that woman's story. If you could share your experiences at Hospital MI Doctor, that would be great