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If insurance needs more information is that good or bad?
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I have blue cross blue shield of Texas. I have a lap band and am wanting a revision. I called the insurance company to see how long it would take to process my approval and they told me that they had already reviewed my case and they needed more information about my band from the doctors office. My band has not slipped and is working- just not effective. I'm really worried they are going to deny me. Has anyone had a similar experience? Or anyone just wanna guess if asking for for info is good or bad?