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Oops! Something went wrong! NEED HELP

I have sent a few emails to the support team and nothing has been resolved.

I want to add my TRACKER info and everytime I try, I get this message???

Oops! Something went wrong!

[#11TRH01]

Sorry, but you do not have permission to use this feature. If you are not logged in, you may do so using the form below if available.

Need Help?

I AM signed in and online. Any advice is welcome. Thanks

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    I was getting something like that on my phone app so I deleted the app and then downloaded it again. Problem solved!

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