Cigna and the waiting game...

[babykins529 189]

So I have Cigna insurance and the clinic faxed all the completed paperwork last Wednesday (01/09). Now I get to anxiously wait by the phone. I was wondering, those who have Cigna, how long did it take from fax to phone call?? I might start bugging them towards end of next week (give them a full week).

[babykins529 189]

Four days. Thats how long it took to get approval from insurance. January 30th is my surgery date.

[jsws91 153]

good to know.. I have cigna too. they have had my paperwork for 2 days now.. so hopefully any day I will hear from them..

[babykins529 189]

I hope you hear back soon. I was total that they are the hardest to get approval from and not to expect anything less then 14 business days. I was elated when my surgeons office called me 4 days later with the approval. The office and I made sure that Cigna had EVERYTHING they would need to base their decision upon. Keep me posted!

[Jim1967 3,569]

It took me a total of 3 days. They denied me on day 1 because they had my birthdate wrong. Said I was 17!! I haven't been a teenager in decades. I got approved 2 days later.

[jsws91 153]

uggg. well my PCP didn't send over the clearance. after 4 phone calls, we finally got it. so my paperwork is being submitted to cigna today... maybe I will hear something next week. :-)

[gowalking 10,790]

I have Cigna. I cannot for the life of me, remember how long it took but I know it was more than a few days. I even called them after not hearing anything from the surgical coordinator. It was a great phone call because the automated response told me that I had been approved. Then....after everything was set, I had to wait three more months because the hospital was damaged by Sandy and I didn't want to have the surgery at another hospital..

[babykins529 189]

I never rely on someone else to get things done. I called my pcp 4 times to make sure her letter was faxed to the clinic. I then called the clinic to make sure they received it. Then I made sure it was all faxed to Cigna from the clinic. Luckily, the coordinator for my surgeon was just as anal as I am so she made sure she had all the paperwork needed for Cigna. It was a stressful day, but worth it.

[RDCLambert 39]

Yall have given me some hope. I submit next week to Cigna!

[babykins529 189]

Best of luck!!! Let us know how it goes!

[RDCLambert 39]

Best of luck!!! Let us know how it goes!

Thanks!! I called them and they did waiting is 3-5 business days. I can handle that. How have things been after surgery ??

[babykins529 189]

Thanks!! I called them and they did waiting is 3-5 business days. I can handle that. How have things been after surgery ??

Yeah its hard waiting to hear but before you know it, you'll be scheduling your op appointment! Things have been wonderful! First couple days after post op can be hard, make sure to follow your doctor's instructions to the T. Finding the green zone can take time and everyone is different. I'm hear if you have anymore questions or want more details, you can message me anytime.

[RDCLambert 39]

Yeah its hard waiting to hear but before you know it, you'll be scheduling your op appointment! Things have been wonderful! First couple days after post op can be hard, make sure to follow your doctor's instructions to the T. Finding the green zone can take time and everyone is different. I'm hear if you have anymore questions or want more details, you can message me anytime.

Thanks so much!! We are hoping for a 12/17 surgery! What has your weight loss been if you don't mind me asking ?

[Andrew0929 1,101]

I was approved by CIGNA in less than 2 weeks. Best of luck ...

[babykins529 189]

Thanks so much!! We are hoping for a 12/17 surgery! What has your weight loss been if you don't mind me asking ?

I'm down 52 pounds since surgery on 1/30/13. I'd be down more but I don't work out lol. Though I'm gonna start. I need to buy new work out clothes which I ordered today cuz all my other ones are too big for once!