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New: in NEPA, CIGNA health insurance



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Hello, I am new to the board and currently researching the lap band surgery. I have already received a referral from my primary care giver but when they called to schedule my consult I was told my Insurance CIGNA did not cover the hospital the Dr. went to.

I called my insurance company to find Drs in network and hospitals in Network and was told that my company opted out of the inclusion of Weight loss surgeries.

So I figured that I would not be able to get the surgery and gave up. Until I decided one day to go to my HR department and ask if someone there could help me. At first I was really embarrassed to ask for help feeling like my HR department didnt need to know my personal issues but decided to just make myself vulnerable. Anyway, my HR rep called the insurance company and found that my company had not indeed opted out and the surgeries are covered. She sent me the documentation and now she is working to find an in network dr and hospital for me.

So my question here is, does anyone live in NEPA (Wilkes Barre area) and does anyone have CIGNA insurance?

Looking for some support from someone who has been through the process with the same insurance company.

I am really anxious now to learn all I can and take all the proper steps so that I dont hit any bumps in the road. Any help would greatly be appreciated.

Ok Take a Deep Breath... you can do this Janeane! :tt2:

dont know if you are allowed to do this but if so, email me at info@techtales.com

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Good Luck with your journey. I found it frustrating with the insurance company pre-determination phase but just be persistant. I am a native of Wilkes Barre, but moved to southern Arizona 15 years ago and decided to make this home.

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hi I live in NEPA..and I am going to be having my surgery in Port Jervis, NY because my insurance Cigna makes you go to a center of excellance and none of the hospitals in this area are.

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    • LeighaTR

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    • Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
      · 1 reply
      1. LeighaTR

        I hope your surgery on Wednesday goes well. You will be able to do all sorts of new things as you find your new normal after surgery. I don't know this from experience yet, but I am seeing a lot of positive things from people who have had it done. Best of luck!

    • Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
      · 1 reply
      1. summerseeker

        Life as a big person had limited my life to what I knew I could manage to do each day. That was eat. I hadn't anything else to look forward to. So my eating choices were the best I could dream up. I planned the cooking in managable lots in my head and filled my day with and around it.

        Now I have a whole new big, bigger, biggest, best days ever. I am out there with those skinny people doing stuff i could never have dreamt of. Food is now an after thought. It doesn't consume my day. I still enjoy the good home cooked food but I eat smaller portions. I leave food on my plate when I am full. I can no longer hear my mother's voice saying eat it all up, ther are starving children in Africa who would want that!

        I still cook for family feasts, I love cooking. I still do holidays but I have changed from the All inclusive drinking and eating everything everyday kind to Self catering accommodation. This gives me the choice of cooking or eating out as I choose. I rarely drink anymore as I usually travel alone now and I feel I need to keep aware of my surroundings.

        I don't know at what point my life expanded, was it when I lost 100 pounds? Was it when I left my walking stick at home ? Was it when I said yes to an outing instead of finding an excuse to stay home ? i look back at my last five years and wonder how loosing weight has made such a difference. Be ready to amaze yourself.

        BTW, the liquid diet sucks, one more day and you are over the worst. You can do it.

    • CaseyP1011

      Officially here for a long time, not just a good time💪
      · 0 replies
      1. This update has no replies.
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