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Has anyone been reimbursed after self-pay?



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I was recently denied by Cigna for lap band surgery due to "lack of medically necessity." My secondary insurance, Tricare Prime, has advised that they will deny me as well for the same reason. I've decided to self-pay and plan on submitting the bill to both carriers after surgery to see if I receive any reimbursement at all. Has anyone tried this and been successful?

thanks,

ML

cw 280

gw 60

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ML, I haven't had any difficulties like this but I've read in many places on this board that whenever you are denied you should appeal. These appeals have been VERY successful. Good wishes in your journey!

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Do you have a copy of their bariatric surgery guidelines? After my denial, my surgeon wrote a letter outlining how I fit their guidelines. My appeal was approved!

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I spoke with my surgeon about appealing. He doesnt think it will get approved, since his experience with Cigna is that they're the toughest. Since I have Cigna and Tricare, Im thinking that someone should reimburse if I self-pay.

The primary reason for the denial was lack of medical necessity, but they also list that my BMI has not been high enough for 24 consecutive months. They also cited that since I did not have 6-months of doctor supervised vists, even though I was only missing one month.

I'm so ready to make this change - both of my parents suffer from diabetes, hgh blood pressure and cholesterol. My mom just had the surgery and within 2 months is off all meds! I know that I need to do this now and I don't want to be at the mercy of an insurance company to make the determination on my life and health. I have the ability to pay (thank God) but I want the insurance company to be on the hook for something. ;)

Thanks for your replies and suggestions!

ML

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ML, how much over weight are you according to the metlife wt scale? What is your bmi?

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I would appeal!!! You are 200% overweight. Did you get a sleep study done? Do you have ANY comorbidities???? Appeal!!

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No comorbidities and Cigna didn't require a sleep study so I didn't have one done. My PCM even wrote in her letter to my surgeon that although I am considered obese, I am considered "healthy." I suspect that word may have been a red alert for the insurance approver.

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I am in the same boat as you. I was denied for lack of diet history although I had years of medical records. I did not want to wait, I self-paid and am now going to appeal and try for some type of reimbursement. By going self-pay, I will have saved them $8k over the insurance price. I am glad I went this route, I have lost 27lbs since May 29th and am feeling great. Maybe if I get a lawyer involved I can at least get partial reimbursement.

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So I'm not alone!!! Yeah! Its great to hear from someone who has gone through a similar experience. I am so excited to have this done and still plan on going after the insurance companies for some reimbursement. Please let me know how you make out!

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Get a sleep study done. Chances are you have sleep apnea. Tricare should still pay for it.

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ML in VA,

You more than meet the Tricare guidelines! So, I would call Tricare and ask to speak to a supervisor in the authorization department. While you may not meet CIGNA's requirements - you certainly do meet Tricares and Tricare is approving people with your stats...so it seems a little discriminatory to me. I am a Tricare beneficiary and have worked with Tricare for years. Good Luck!

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ML in VA,

You more than meet the Tricare guidelines! So, I would call Tricare and ask to speak to a supervisor in the authorization department. While you may not meet CIGNA's requirements - you certainly do meet Tricares and Tricare is approving people with your stats...so it seems a little discriminatory to me. I am a Tricare beneficiary and have worked with Tricare for years. Good Luck!

Thanks Mary. I actually did speak with a Supervisor this past Friday. My surgeons office contacted Tricare as well. They are saying since I was denied due to not meeting "Cigna's requirements I will not be approved." So bottom line is...if I could dump Cigna..I'd be approved!! This is exactly why I am going to push hard for SOMEONE to reimburse me. What a nightmare!

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Talk to your PCP again. Your blood pressure is totally normal? Blood sugar? Cholesterol? No joint problems whatsoever? No acid reflux problems at all? See if he will order a sleep apnea test. If your PCP isn't on board with helping you, think about changing doctors. My doctor interviewed me at depth and documented my weight history through the interview (no other evidence) and went to bat for me totally. The result was that my BCBS federal plan reimbursed me for my Mexico surgery and I had to pay less than $1000 out of pocket. Good luck.

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you know that the lap-band can you file it on your taxes and get your money back..i know many people who got there money back with there taxes....so maybe you can try that too..i know that my doc. was telling me about it..

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    • Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
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    • Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
      · 1 reply
      1. summerseeker

        Life as a big person had limited my life to what I knew I could manage to do each day. That was eat. I hadn't anything else to look forward to. So my eating choices were the best I could dream up. I planned the cooking in managable lots in my head and filled my day with and around it.

        Now I have a whole new big, bigger, biggest, best days ever. I am out there with those skinny people doing stuff i could never have dreamt of. Food is now an after thought. It doesn't consume my day. I still enjoy the good home cooked food but I eat smaller portions. I leave food on my plate when I am full. I can no longer hear my mother's voice saying eat it all up, ther are starving children in Africa who would want that!

        I still cook for family feasts, I love cooking. I still do holidays but I have changed from the All inclusive drinking and eating everything everyday kind to Self catering accommodation. This gives me the choice of cooking or eating out as I choose. I rarely drink anymore as I usually travel alone now and I feel I need to keep aware of my surroundings.

        I don't know at what point my life expanded, was it when I lost 100 pounds? Was it when I left my walking stick at home ? Was it when I said yes to an outing instead of finding an excuse to stay home ? i look back at my last five years and wonder how loosing weight has made such a difference. Be ready to amaze yourself.

        BTW, the liquid diet sucks, one more day and you are over the worst. You can do it.

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