What is "support" to you?
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I see support in different ways. There is the support that I would receive from "real people" (those I know in real life), and support I would receive from "virtual people" (those I know online).
In the virtual world, support to me is getting information or answers to my questions. I'm not an emotionally needy person, and what little I do need I prefer to get from "real people." Most of the things I need support with are significant changes, such as getting banded, for which I don't feel adequately prepared or informed.
So, when I come to a support-based message board, I'm looking for information. I would not be the type to ask "virtual people" to "cheer me up, kick me into gear, help me through hard times, etc. To me, "virtual people" are words on a screen, and I just don't see support coming from that. (Nothing wrong with those who do, just different people types is all.)
So when you come to ANY virtual setting for support, what is that support to you?