Problems with this site?

[HealthyLifeStyle 351]

Is anyone else experiencing weird goings on with this site?

Last week while I was on here, my user name changed to Alex Beecher and I could see all of his info such as address, phone number, and his ordering history. I contacted the customer service and they helped me fix it. I had to clear my cache and do some other stuff, but it worked.

Now today as I was on here, my points were 903 and when my page refreshed it was down to 863. I contacted customer service once again and this time they could not help me? I am not happy that I lost my points because I order from their store, and use the discount.

I changed my password and it didn't do anything.

I did a review of one of their products (40 points) and it didn't change my points? You have to verify thru your email and I did that, and still nothing. I contacted customer service again and they can not help me?

What the hell is going on? Do I have a virus in my computer? Wouldn't it be affecting other websites as well? I don't know anything about computers. Can anyone help me with this issue?

[Kris77 1,506]

Message Alex. He is the app administrator I believe. . He prob would be able to help you.

[GummyBearQueen 115]

A virus on your machine wouldn’t affect this site. They need to tidy up behind the scenes.

[BayougirlMrsS 3,933]

9 hours ago, Kris77 said:

Message Alex. He is the app administrator I believe. . He prob would be able to help you.

Alex Brecher is the owner of this site. He does have a guy that monitors it named James... but i can't remember his last name.

[HealthyLifeStyle 351]

12 hours ago, Kris77 said:

Message Alex. He is the app administrator I believe. . He prob would be able to help you.

How would I go about that?

[HealthyLifeStyle 351]

12 hours ago, GummyBearQueen said:

A virus on your machine wouldn’t affect this site. They need to tidy up behind the scenes.

OK thanks. Why do you say tidy up? Is it happening to you too?

[GummyBearQueen 115]

On 06/02/2021 at 09:51, HealthyLifeStyle said:

OK thanks. Why do you say tidy up? Is it happening to you too?

No, I work in technology so it’s obvious there are some issues the site admin needs to address.

[HealthyLifeStyle 351]

3 minutes ago, GummyBearQueen said:

No, I work in technology so it’s obvious there are some issues the site admin needs to address.

Ok I did send a message to whoever where it says contact us. Not sure if anyone will get it. I had sent a message before for something else and never got a response.