Jump to content
×
Are you looking for the BariatricPal Store? Go now!

Recommended Posts

Is anyone else experiencing weird goings on with this site?

Last week while I was on here, my user name changed to Alex Beecher and I could see all of his info such as address, phone number, and his ordering history. I contacted the customer service and they helped me fix it. I had to clear my cache and do some other stuff, but it worked.

Now today as I was on here, my points were 903 and when my page refreshed it was down to 863. I contacted customer service once again and this time they could not help me? I am not happy that I lost my points because I order from their store, and use the discount.

I changed my password and it didn't do anything.

I did a review of one of their products (40 points) and it didn't change my points? You have to verify thru your email and I did that, and still nothing. I contacted customer service again and they can not help me?

What the hell is going on? Do I have a virus in my computer? Wouldn't it be affecting other websites as well? I don't know anything about computers. Can anyone help me with this issue?

Share this post


Link to post
Share on other sites

Message Alex. He is the app administrator I believe. . He prob would be able to help you.

Share this post


Link to post
Share on other sites

9 hours ago, Kris77 said:

Message Alex. He is the app administrator I believe. . He prob would be able to help you.

Alex Brecher is the owner of this site. He does have a guy that monitors it named James... but i can't remember his last name.

Share this post


Link to post
Share on other sites

12 hours ago, Kris77 said:

Message Alex. He is the app administrator I believe. . He prob would be able to help you.

How would I go about that?

Share this post


Link to post
Share on other sites

12 hours ago, GummyBearQueen said:

A virus on your machine wouldn’t affect this site. They need to tidy up behind the scenes.

OK thanks. Why do you say tidy up? Is it happening to you too?

Share this post


Link to post
Share on other sites

On 06/02/2021 at 09:51, HealthyLifeStyle said:






OK thanks. Why do you say tidy up? Is it happening to you too?


No, I work in technology so it’s obvious there are some issues the site admin needs to address.

Share this post


Link to post
Share on other sites

3 minutes ago, GummyBearQueen said:

No, I work in technology so it’s obvious there are some issues the site admin needs to address.

Ok I did send a message to whoever where it says contact us. Not sure if anyone will get it. I had sent a message before for something else and never got a response.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Trending Products

  • Trending Topics

  • Recent Status Updates

    • Tunchi71

      3 months later and down 60 lbs......is that good?
      · 1 reply
      1. Tunchi71

        I ended up having the surgery on March 1st.

    • spatty

      June 17th is almost here. Picked up everything I need for my after surgery needs. After work will go home and finish packing a light overnight bag to make sure I don't forget anything. And the final countdown begins. Not nervous at all just looking forward to the call for my arrival time. 
      · 0 replies
      1. This update has no replies.
    • Fredeique2020  »  Catherinetheokay

      I am 19 days post op and I am still struggling to drink the fluids. I am not even able to drink the protein shakes their now nasty to me , I tried the protein bars & it didn’t end well. I have chest pains & I can barely eat. I am weak & my mouth is always dry, and feeling nauseous. Can anyone provide any advise. At least I doing the vitamins. Recently my chest & stomach have a burning sensation. 
      · 2 replies
      1. SamanthaC12

        I had a very difficult time finding protein shakes that tasted okay and didn't make me sick. I ended up drinking FairLife Core Power protein shakes. I love the chocolate (tastes like chocolate milk to me). I like to blend it with some ice and PB2 powder (or real PB) to give the smoothie consistency. I also found that if I put Panera's Turkey Vegetable soup through the blender, I could eat it. I survived off those two things. My chest pains were from the gas, which was incredibly bad and took so much longer than I expected to resolve. I'd definitely stay away from bars or anything solid until you've conquered liquids. I'd love to tell you the dry mouth will get better soon, but it didn't for me for a very long time (months). The plus to that was that I drank a ton of water. The good new is I suspect you are close to the light at the end of the tunnel on this first and hardest part of the journey. It gets SO much easier after this part.

      2. Iluvbats

        I am 2 days post-op and really struggling with everything. My depression isn't helping any. I couldn't even finish one shake today and swallowing meds is just excruciating.

    • Crystalmoon

      I am a week post op and I honestly feel like crap! I keep feeling so nauseous and I can’t get my self to drink a good amount of water. I honestly feel very regretful today. When does it get better? 
      · 2 replies
      1. adventuremomof4

        By the third week you will feel some relief. Don't push yourself too much with quantity that first week. I just made sure to keep sipping and walking which helped me feel better.

      2. Iluvbats

        I hear you. This has been the hardest day for me so far (2 days post-op).

    • Crystalmoon

      I honestly haven’t weighed myself since surgery, looking forward to doing it! 
      · 1 reply
      1. AAJamesdycle

        Im happy 6251

  • Recent Topics

  • Hot Products

  • Sign Up For
    Our Newsletter

    Follow us for the latest news
    and special product offers!
  • Together, we have lost...
      lbs

    PatchAid Vitamin Patches

    ×