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Cigna Insurance



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Oh wow that was quick!! I haven't had my 1st check up yet.....I couldn't get an appt until next Wednesday...so the drain is still in!! That sucks for me but yayyy for you!! Great job on the weightloss...yup I gotta mk these shakes work. I found an Isopure flavor I can tolerate pineapple/orange/banana but I still don't hv the energy to drink it...

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I have NALC under CIGNA PPO. I've completed all of the necessary steps to get my sleeve. My doctor submitted all of my papers on 7/21/14 and as of yet, we haven't heard anything. I called Cigna and was told that they have 30 days to review but geesh, do they really take 30 days?! Does anyone here have NALC health insurance under Cigna ppo?

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I have NALC under CIGNA PPO. I've completed all of the necessary steps to get my sleeve. My doctor submitted all of my papers on 7/21/14 and as of yet, we haven't heard anything. I called Cigna and was told that they have 30 days to review but geesh, do they really take 30 days?! Does anyone here have NALC health insurance under Cigna ppo?

They usually take less but have to tell you 30. Also the Nalc reviews some of these directly which is part of reason takes Longer.

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I received a call today 8/26/14 informing that my VSG procedure was approved on Friday 8/22/14!! :) the insurance rep also stated that I have approval for the RNY too!!! Now I'm waiting on the call for surgery DATE

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I am excited for you to have gotten your approval!

I am getting extremely frustrated. I was denied(within their 5 day limit), they said because I was missing a second physician referral....which they DID already have. Then I just received a denial(on the 30th day, at 4:40pm after calling earlier that morning and asking about it they told me to call back later that afternoon) on my 1st appeal, because they said I am missing a physical exam, which they DO have! So, much surgeons office is filing a second level appeal today. I was told that this level of appeal has to be resolved within 15 days. So, keeping my fingers crossed and my faith up!!!

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I am excited for you to have gotten your approval! I am getting extremely frustrated. I was denied(within their 5 day limit), they said because I was missing a second physician referral....which they DID already have. Then I just received a denial(on the 30th day, at 4:40pm after calling earlier that morning and asking about it they told me to call back later that afternoon) on my 1st appeal, because they said I am missing a physical exam, which they DO have! So, much surgeons office is filing a second level appeal today. I was told that this level of appeal has to be resolved within 15 days. So, keeping my fingers crossed and my faith up!!!

Stop sending appeals. They only allow 1

Have the surgeon office call and request a peer to peer review. That is when clinical staff talk to clinical staff.

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I got my Cigna approval today! It took a week. October is wedding month, so I scheduled surgery for November 20.

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I got my Cigna approval today! It took a week. October is wedding month, so I scheduled surgery for November 20.

Congratulations @@vsgchick

I finally got approved and my surgery is scheduled for September 26! I'm excited for the both of us! Congratulations on your wedding too!

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Thank you! Congrats to you too. Very excited about our journey! :)

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So anybody else had problems with approval first go around? Cigna wanted more notes from NUT and I had to ask my PCP to write a more specific medical necessity letter. I am 5'6" and 248lb, BMI is 40.06. What do you guys think ?

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So anybody else had problems with approval first go around? Cigna wanted more notes from NUT and I had to ask my PCP to write a more specific medical necessity letter. I am 5'6" and 248lb, BMI is 40.06. What do you guys think ?

If you have other doctors such as therapist for knees, back, ect. They can write a medical necessity letter.

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I got my Cigna approval today! It took a week. October is wedding month, so I scheduled surgery for November 20.

. Did you have to wait long when you started the process for approval?

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    • Aunty Mamo

      Iʻm roughly 6 weeks post-op this morning and have begun to feel like a normal human, with a normal human body again. I started introducing solid foods and pill forms of medications/supplements a couple of weeks ago and it's really amazing to eat meals with my family again, despite the fact that my portions are so much smaller than theirs. 
      I live on the island of Oʻahu and spend a lot of time in the water- for exercise, for play,  and for spiritual & mental health. The day I had my month out appointment with my surgeon, I packed all my gear in my truck, anticipating his permission to get back in the ocean. The minute I walked out of that hospital I drove straight to the shore and got in that water. Hallelujah! My appointment was at 10 am. I didn't get home until after 5 pm. 
      I'm down 31 pounds since the day of surgery and 47 since my pre-op diet began, with that typical week long stall occurring at three weeks. I'm really starting to see some changes lately- some of my clothing is too big, some fits again. The most drastic changes I notice however are in my face. I've also noticed my endurance and flexibility increasing. I was really starting to be held up physically, and I'm so grateful that I'm seeing that turn around in such short order. 
      My general disposition lately is hopeful and motivated. The only thing that bugs me on a daily basis still is the way those supplements make my house smell. So stink! But I just bought a smell proof bag online that other people use to put their pot in. My house doesn't stink anymore. 
       
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    • BeanitoDiego

      Oh yeah, something I wanted to rant about, a billing dispute that cropped up 3 months ago.
      Surgery was in August of 2023. A bill shows up for over $7,000 in January. WTF? I asks myself. I know that I jumped through all of the insurance hoops and verified this and triple checked that, as did the surgeon's office. All was set, and I paid all of the known costs before surgery.
      A looong story short, is that an assistant surgeon that was in the process of accepting money from my insurance company touched me while I was under anesthesia. That is what the bill was for. But hey, guess what? Some federal legislation was enacted last year to help patients out when they cannot consent to being touched by someone out of their insurance network. These types of bills fall under something called, "surprise billing," and you don't have to put up with it.
      https://www.cms.gov/nosurprises
      I had to make a lot of phone calls to both the surgeon's office and the insurance company and explain my rights and what the maximum out of pocket costs were that I could be liable for. Also had to remind them that it isn't my place to be taking care of all of this and that I was going to escalate things if they could not play nice with one another.
      Quick ending is that I don't have to pay that $7,000+. Advocate, advocate, advocate for yourself no matter how long it takes and learn more about this law if you are ever hit with a surprise bill.
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    • BeanitoDiego

      Some days I feel like an infiltrator... I'm participating in society as a "thin" person. They have no idea that I haven't always been one of them! 🤣
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    • ChunkCat

      Thank you everyone for your well wishes! I totally forgot I wrote an update here... I'm one week post op today. I gained 15 lbs in water weight overnight because they had to give me tons of fluids to bring my BP up after surgery! I stayed one night in the hospital. Everything has been fine except I seem to have picked up a bug while I was there and I've been running a low grade fever, coughing, and a sore throat. So I've been hydrating well and sleeping a ton. So far the Covid tests are negative.
      I haven't been able to advance my diet past purees. Everything I eat other than tofu makes me choke and feels like trying to swallow rocks. They warned me it would get worse before it gets better, so lets hope this is all normal. I have my follow up on Monday so we'll see. Living on shakes and soup again is not fun. I had enough of them the first time!! LOL 
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    • BeanitoDiego

      Still purging all of the larger clothing. This morning, a shirt that I ADORED wearing ended up on top. Hard to let it go, but it was also hard to let go of those habits that also no longer serve my highest good. Onward and upward!
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