Possible Postponment

[Reddrobin 24]

Well, i had my date for 6/24 and received a call from the Drs. Office that the girl responsible had dropped the ball and had not submitted my paperwork for the final authorization from insurance. She has had everything for since the 11th. The office says it takes 5 days to get final authorization. So I am in a hold pattern.

Is this a sign i should not do surgery? I am so totally peeved at the incompetence of this woman. To top it off she has an attitude and just wants to make excuses for her incompetence.

At this point i do not know what to do, wait until Monday, pick a new date or just cancel the whole thing.

[barbb3 115]

Can you confirm when it was actually submitted? If it was today you may want to see if you can move it back towards the end of the week. And don't let someone else's issue derail you from this opportunity! Stay committed because it is soooo worth it!

[Bufflehead 6,358]

I get that you are frustrated but please don't take this person's lack of competence as a "sign." If you are looking for signs, it seems to me the more obvious sign is that you are obese and weight loss surgery is the most effective known tool to fight obesity (sorry if that sounds harsh -- we have all been there!). Or maybe her delay is a "sign" that if you chose to do surgery on your initial date, you would have been killed while driving to the hospital and therefore postponing a few days saved your life.

Seriously, the lack of diligence is what it is, and nothing else. If you aren't ready for surgery, it's okay to admit that and cancel or postpone for your own reasons. If you are ready for surgery, you won't let this derail you, it will just make you more determined. You can also get some frustration out by writing a letter to your surgeon explaining how unhappy you are with the situation!

[Pookeyism 1,143]

That sounds familiar - my first doctor had an incompetent assistant that was even willing to lie to not account for her mistakes. I dropped the doc, with an explanation why and after a lackluster reply from the doc (only after the poor reply) I posted it to every legitimate feedback site I could find, and got a new doctor.

Now - I did not work this through an insurance company in the traditional way, so it may be more difficult for you to do this.

Don't panic, I don't think the Universe is trying to tell you anything - but it may be prudent to take a moment and get some solid feedback about patients care under this doc - discard the worst feedback and the best - look for feedback on how they were assisted when something went wrong, not that things went great and nothing went wrong.

Good luck.

[Reddrobin 24]

Still in a quandry, the office also penciled je in for 7/21 which is only a week letter but i my Dt. Only wants you on a liguid diet for a week. So should i stay on liguid diet hoping fot the 24th or stay on it for two weeks in case it is 7/1 Dr said due to mix up i could be on liguid diet just one day if surgery is the 24 any suggestion on what to do?

Thank all of you for ur feedback it is most appreciated.

[Reddrobin 24]

Update thank you sll for ur support found out today well really yesterday surgery is a definite for the 24. Hip hip hooray!!!