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Question For Alex



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Please don't bother with tickers or your profile at this point. We're still working on both of those. I'll let everyone know once they're back to normal.

Okay - thanks Alex. I still cannot send a PM. I received one, but when I try & send, it gives me an error. It says that I have to put the full name of the recipient, but the name is already there?

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I'm having the same issues. But I haven't spent a lot of time working with it......frustrating!

yes..i am just accepting it.....and hope the friends i have made pm me, or comment on my blogs or threads i make..

i def need (that) part of support

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Okay - thanks Alex. I still cannot send a PM. I received one, but when I try & send, it gives me an error. It says that I have to put the full name of the recipient, but the name is already there?

What's the name ? Do they have special characters like ?

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It worked! Now, how did you get your ticker back? Mine doesn't appear to be showing, and also, all of my profile info (weight, surgery date, etc.) seems to have dropped off.

My ticker isn't site generated so don't base fixing your tickers off mine.

Mine is actually a link pic pasted into my signature line that I just change as my weight changes.

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What's the name ? Do they have special characters like ?

Yes - I tried to PM Carolinagirl. She's got hearts at the beginning and end of her name.

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Yes - I tried to PM Carolinagirl. She's got hearts at the beginning and end of her name.

This issue isn't at the top of our list but we most definitely will figure out the issue. In the interim, you can PM her here.

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This issue isn't at the top of our list but we most definitely will figure out the issue. In the interim, you can PM her here.

That didn't work, either.

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I couldn't get that link to work either. Here's the error message I rec'd:

error4_zps3c48433c.jpg

I received the same error. It's her special characters. We're going to add it to our todo list and hopefully resolve it shortly.

We can temporarily remove the characters if she requests it.

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I received the same error. It's her special characters. We're going to add it to our todo list and hopefully resolve it shortly.

We can temporarily remove the characters if she requests it.

Thanks for all your VERY hard work on everything, Alex. I know we complain about change and glitches, but the new site does look very nice and I can tell you put a ton of hard work into it.

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Completely exit and restart the app. The private messaging issue should now be resolved.

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Completely exit and restart the app. The private messaging issue should now be resolved.

No go joe (Alex) :(

Keep having to log on and off again continuously..

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I've never been a fan of change.. Fact I'm a pissy patty when it comes to this new change. BUT... I will be patient ... For awhile.

But the tech issue link repeatedly tells me "oops" ... Not a good sign :(

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Oh.. I appreciate the return of my ticker, but one is probably sufficient. ;)

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