Jump to content
×
Are you looking for the BariatricPal Store? Go now!
$99 Yearly Supply Alert! 🌈 "1 per Day!" Bariatric Multivitamins

Waiting is driving me crazy!

LumpySpacePrincess

By LumpySpacePrincess, in Insurance & Financing

Recommended Posts

LittleLou    31

LittleLou
Posted

So I called HBCBS today to ask if there has been any progress on the approval. Guess what? They never got the file! Also guess what? The insurance coordinator at my surgeon's office is a temp and she NEVER answers her phone or returns voicemails. UGH. Now I have to call them and have them track all this down. Part of me wonders if she just told me she submitted everything but didn't. I'm really pissed right now!

I called my insurance yesterday and guess what? The same thing happened to me! I emailed my ins coordinator after getting off the phone with CIGNA and basically was like, WTF? No response yet. I want to scream.

Jerzygurl reacted to this

Share this post

Link to post
Share on other sites

LumpySpacePrincess    594

LumpySpacePrincess
Posted

I called my insurance yesterday and guess what? The same thing happened to me! I emailed my ins coordinator after getting off the phone with CIGNA and basically was like, WTF? No response yet. I want to scream.

That's what I feel like doing, too. I took a nap instead and I'm just hoping that whoever I talked to in customer service was wrong. The insurance coordinator is, of course, not working today, so I'll have to wait until tomorrow.

Share this post

Link to post
Share on other sites

LumpySpacePrincess    594

LumpySpacePrincess
Posted

So I called the regular office number and talked to the other person who deals with insurance. Boy was he a bit of a snotty thing! He was saying "Yeah, I have a confirmation that it did go through." I just asked if he could call them and make sure, since they were telling me they have no record of it, and he was like "Um, no." o.O Not like my eventual payment for all this is helping pay your salary or anything. Not like I'm unemployed with kids and dishing out $900 a month for this insurance, so, yeah, I'm going to get a bit concerned when member services is telling me "it shouldn't take this long to get approval" but they don't have anything on file.

I'm sure you can imagine just how close I was to saying screw it and going out to eat tonight. So hungry, PMSing like a bear, and this isn't helping. ERRRGGGGHHHH!

Jerzygurl reacted to this

Share this post

Link to post
Share on other sites

LittleLou    31

LittleLou
Posted

So I called the regular office number and talked to the other person who deals with insurance. Boy was he a bit of a snotty thing! He was saying "Yeah, I have a confirmation that it did go through." I just asked if he could call them and make sure, since they were telling me they have no record of it, and he was like "Um, no." o.O Not like my eventual payment for all this is helping pay your salary or anything. Not like I'm unemployed with kids and dishing out $900 a month for this insurance, so, yeah, I'm going to get a bit concerned when member services is telling me "it shouldn't take this long to get approval" but they don't have anything on file.

I'm sure you can imagine just how close I was to saying screw it and going out to eat tonight. So hungry, PMSing like a bear, and this isn't helping. ERRRGGGGHHHH!

I had to pay $600 up front for the office "services" which included insurance coordinating, so you can imagine how annoyed I am as well. Hopefully all of this stress will pay off for us very soon! Good luck:)

Share this post

Link to post
Share on other sites

LumpySpacePrincess    594

LumpySpacePrincess
Posted

I had to pay $600 up front for the office "services" which included insurance coordinating, so you can imagine how annoyed I am as well. Hopefully all of this stress will pay off for us very soon! Good luck:)

$600 up front for admin fees? That is just insane! Yes, here's to hoping we're both sleeved very soon! I look forward to the day I don't have to deal with the coordinators at the office, just the practitioners!

LittleLou and Jerzygurl reacted to this

Share this post

Link to post
Share on other sites

LittleLou    31

LittleLou
Posted

$600 up front for admin fees? That is just insane! Yes, here's to hoping we're both sleeved very soon! I look forward to the day I don't have to deal with the coordinators at the office, just the practitioners!

$600 paid for my NUT appointments (3 of them), psych eval, appt w/ the surgeon... basically all of the pre-op stuff. It also includes my post-op NUT appointments and unlimited amount of support group meetings afterwards.

Share this post

Link to post
Share on other sites

caligirl3    73

caligirl3
Posted

I'm with you! My insurance got my paperwork just today (my coord. sent it on Friday) and so I'm waiting now for the insurance to approve/deny it. Anywhere between 1-15 bus days. I'll be calling every few days alright!

Share this post

Link to post
Share on other sites

LumpySpacePrincess    594

LumpySpacePrincess
Posted

Still no word for me. Its not even up on my Insurance member page that anything is pending for this. Drives me insane that no one seems to know what is going on with it. I can only afford to pay for this policy for another couple months, then my savings will be gone (paying $900 per month right now!) so a quick answer and early surgery date is really important to us.

Share this post

Link to post
Share on other sites

Phillys1stlady    32

Phillys1stlady
Posted

Still no word for me. Its not even up on my Insurance member page that anything is pending for this. Drives me insane that no one seems to know what is going on with it. I can only afford to pay for this policy for another couple months' date=' then my savings will be gone (paying 900 per month right now!) so a quick answer and early surgery date is really important to us.[/quote']

Don't feel bad...I stalked my insurance coordinator n BCBS...

Share this post

Link to post
Share on other sites

LumpySpacePrincess    594

LumpySpacePrincess
Posted

Don't feel bad...I stalked my insurance coordinator n BCBS...

How do you get customer service at BCBS to give you an answer as to what is going on? I keep getting the runaround from them saying "we can't really look into that..."

Share this post

Link to post
Share on other sites

caligirl3    73

caligirl3
Posted

I asked my insurance (United HC) for the "approvals department" right when I got the first customer service person.

Share this post

Link to post
Share on other sites

Phillys1stlady    32

Phillys1stlady
Posted

How do you get customer service at BCBS to give you an answer as to what is going on? I keep getting the runaround from them saying "we can't really look into that..."

What # r u calling? 1800askblue?

Share this post

Link to post
Share on other sites

LumpySpacePrincess    594

LumpySpacePrincess
Posted

Just got a call and I'm APPROVED!!!!! WHOOOOO!

Thank you to all of you wonderful people who kept me company during this! Wow I don't think I've been this stressed out since I was ready to give birth! lol!!

Jerzygurl, skinny_minnie_wannabe and caligirl3 reacted to this

Share this post

Link to post
Share on other sites

Phillys1stlady    32

Phillys1stlady
Posted

Just got a call and I'm APPROVED!!!!! WHOOOOO! Thank you to all of you wonderful people who kept me company during this! Wow I don't think I've been this stressed out since I was ready to give birth! lol!!

R u on FB? If so u should join sleeve sisters...it helps to have as much support as possible

Share this post

Link to post
Share on other sites

Jerzygurl    372

Jerzygurl
Posted

Yay approved.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Go To Topic Listing Insurance & Financing

  • Trending Products

  • Trending Topics

  • Recent Status Updates

    • Clueless_girl

      Clueless_girl

      Losing my hair in clumps and still dealing with "stomach" issues from gallbladder removal surgery. On the positive side I'm doing better about meeting protein and water goals and taking my vitamins, so yay? 🤷‍♀️
      · 0 replies
      1. This update has no replies.
    • BeanitoDiego

      BeanitoDiego

      I've hit a stall 9 months out. I'm not worried, though. My fitness levels continue to improve and I have nearly accomplished my pre-surgery goal of learning to scuba dive! One dive left to complete to get my PADI card 🐠
      I was able to go for a 10K/6mile hike in the mountains two days ago just for the fun of it. In the before days, I might have attempted this, but it would have taken me 7 or 8 hours to complete and I would have been exhausted and in pain for the next two days. Taking my time with breaks for snacks and water, I was finished with my wee jaunt in only 4 hours 😎 and really got to enjoy photographing some insects, fungi, and turtles.
      · 0 replies
      1. This update has no replies.
    • Mr.Kantos

      Mr.Kantos

      Just signed up. Feeling optimistic.
      · 0 replies
      1. This update has no replies.
    • Frugal

      Frugal

      Welcome to Frugal Testing, where we are committed to revolutionizing the software testing landscape with our efficient and affordable solutions. As a pioneering company in this field, we understand the challenges faced by startups, small to medium-sized businesses and any organization working without budget constraints. Our mission is to deliver top-notch testing services that ensure the highest quality of software, all while keeping your costs in check.
      Frugal Testing offers a comprehensive suite of testing services tailored to meet diverse needs. Specializing in different types of testing including functional testing, automation testing, metaverse testing and D365 testing, we cover all bases to guarantee thorough software quality assurance. Our approach is not just about identifying bugs; it's about ensuring a seamless and superior user experience.
      Innovation is at the heart of what we do. By integrating the latest tools and technologies, many of which are cutting-edge open source solutions, we stay ahead in delivering efficient and effective testing services. This approach allows us to provide exceptional quality testing without the high costs typically associated with advanced testing methodologies.
      Understanding each client's unique needs is fundamental to our service delivery. At Frugal Testing, the focus is on creating customized testing strategies that align with specific business goals and budget requirements. This client-centric approach ensures that every testing solution is not only effective but also fully aligned with the client's objectives.
      Our team is our greatest asset. Composed of skilled professionals who are experts in the latest testing techniques and technologies, they bring dedication, expertise and a commitment to excellence in every project. This expertise ensures that our client’s software not only meets but often exceeds the highest standards of quality and performance.
      Frugal Testing is more than just a service provider; we are a partner in your success. With a blend of quality, innovation and cost-effectiveness, we are here to help you navigate the complexities of software testing, ensuring your product stands out in today's competitive market. 
      · 0 replies
      1. This update has no replies.
    • ChunkCat

      ChunkCat

      I have no clue where to upload this, so I'll put it here. This is pre-op vs the morning of my 6 month appointment! In office I weight 232, that's 88 lbs down since my highest weight, 75 lbs since my surgery weight! I can't believe this jacket fit... I am smaller now than the last time I was this size which the surgeon found really amusing. He's happy with where I am in my weight loss and estimates I'll be around 200 lbs by my 1 year anniversary! My lowest weight as an adult is 195, so that's pretty damn exciting to think I'll be near that at a year. Everything from there will be unknown territory!!

      · 3 replies
      1. AmberFL

        AmberFL

        You look amazing!!! 😻 you have been killing it!

      2. NickelChip

        NickelChip

        Congratulations! You're making excellent progress and looking amazing!

      3. BabySpoons

        BabySpoons

        So proud of you Cat. Getting into those smaller size clothes is half the fun isn't it?. Keep up the good work!!!!

  • Recent Topics

  • Hot Products

  • Sign Up For
    Our Newsletter

    Follow us for the latest news
    and special product offers!
  • Together, we have lost...
      lbs

    PatchAid Vitamin Patches

    Bariatric Forums

    For Patients

    Health Professionals

    Search Surgeons

    Bariatric Surgeons: Want to research a weight loss surgery surgeon? Enter their last name below to start!

    ×