Getting frustrated

[pookybear 284]

I've called my surgeon's office twice now in the last week to see if they've submitted me for approval yet, and no one has called me back. Getting very frustrated. They're usually really good at keeping in contact.

[gc> 50]

patience grasshopper

[Amanda R 56]

watch, they will call you tomorrow to tell you the good news

[pookybear 284]

I have no patience! LOL I originally started this in 2009, my patience is verrrry thin lol

I HOPE they call me tomorrow!

[Amanda R 56]

really, what was the hold up

[pookybear 284]

Don't know. They said they'd be submitting me right after the first of the year and now I can't get them to answer me....

[Amanda R 56]

is it feasible to go to a different place if they don't stop procastinating

[ElleG 394]

Make an appointment to go in so you can get that face to face. Best Wishes

[pookybear 284]

Just called me, she submitted me earlier this week :-D

[BBdoodle 483]

Yeah... I'm glad they called you. I was/am lucky that my surgeon's staff was fantastic and got back to me in a timely manner whether it be e-mail or a phone call. It makes you wonder that if they did not return the calls in the beginning would the return the calls when you need assistance post op ????

It took about 4 days to get my approval from the day the dr. submitted until I got my approval. Each insurance company is different. Good luck

[pookybear 284]

I'm giving her the benefit of the doubt, maybe she was on vacation for the holidays and it took her some time to catch up

[BBdoodle 483]

I'm giving her the benefit of the doubt, maybe she was on vacation for the holidays and it took her some time to catch up

I totally understand .. this whole process is so crazy... just stay focused, but also keep a good relationship with the surgeon's staff because they will guide you on what you have to do etc. Just hang in there, it will all be worth it in the end !