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What do you do when your coordinator is avoiding you?



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Good for you!!! I think you took the right step in getting this done. Let us know what you fine out tomorrow. The email sounded great and truthful. All you are asking is to be treated fairly. That is what we all want.

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My paperwork was submitted to insurance for the second time last Tuesday.. I called insurance on Friday to check the status and I was approved. So I called and emailed my coordinator with the good news. I emailed her again Monday.. No response to any of the calls or emails I sent. So I called her first thing this morning to ask ifs head received my messages and the insurance approval.. All I got from her was yes I got them.. Then she tells me I have to wait until she sees if the insurance sent over the approval. (Which they did as of last Wednesday.. I called and asked)

She won't schedule anymore of my appointments.. Won't give me a surgery date.. Ughhhhh.. I am so frustrated.. I just want to know what's going on! I know they are busy and part of it is me being impatient and super excited to start my new life.. But the other part is I seriously think she's avoiding me.. :(

going through the same thing

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going through the same thing

Hang in there darlin.. It's hard.. I'm not going to lie.. this has been one of the most stressful things that I have done.. just know that we will and can get through this.. eventually ;)

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So I talked to Amy.. And it was a waste of 20 minutes.. She just reiterated everything I already knew. :(. Upside though I have my first appointment with the surgeon on August 1st.. Still have to get the EDG scheduled then I can have my date.. Soo still in the waiting game

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You are at the exact spot I am at! Waiting in an EDG date, then surgery date. I'm sick to death of waiting. I am a teacher and this was supposed to be done before school started. Doesn't look good!!!

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You are at the exact spot I am at! Waiting in an EDG date, then surgery date. I'm sick to death of waiting. I am a teacher and this was supposed to be done before school started. Doesn't look good!!!

I feel ya.. I wanted to have it done before my kids went back to school and before the tail end of August because my daughters birthday is Sept 7, I didn't want it close to her birthday just in case something went wrong. I am a planner darnit.. I need to know so I can plan the rest of my life around it.. ;D

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Having worked in several medical settings I can see both sides. I am also waiting for a call from the coordinator. I will call again Monday. It could be your coordinators hands are tied, ie., operating on her bosses orders to not schedule until she has a hard copy of the approval. I can't tell you how many times my patients gave me incorrect information.

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Having worked in several medical settings I can see both sides. I am also waiting for a call from the coordinator. I will call again Monday. It could be your coordinators hands are tied, ie., operating on her bosses orders to not schedule until she has a hard copy of the approval. I can't tell you how many times my patients gave me incorrect information.

The insurance company called them and gave them my approval number while I was on the phone.. so I know that they had it. Oh well it is what it is.. all I can do now is wait.. and hope and pray that when I go on 8-1 they will go ahead and schedule then..

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Sometimes the coordinator that was handling mine was a couple of days getting back to me. I actually knew that I was approved before my doctors office did. Even after I faxed the approval letter to her it was probably another week before I got my surgery date. I know it is frustrating but keep trying and hang in there.

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Sometimes the coordinator that was handling mine was a couple of days getting back to me. I actually knew that I was approved before my doctors office did. Even after I faxed the approval letter to her it was probably another week before I got my surgery date. I know it is frustrating but keep trying and hang in there.

Thanks! :D

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    • Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
      · 1 reply
      1. LeighaTR

        I hope your surgery on Wednesday goes well. You will be able to do all sorts of new things as you find your new normal after surgery. I don't know this from experience yet, but I am seeing a lot of positive things from people who have had it done. Best of luck!

    • Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
      · 1 reply
      1. summerseeker

        Life as a big person had limited my life to what I knew I could manage to do each day. That was eat. I hadn't anything else to look forward to. So my eating choices were the best I could dream up. I planned the cooking in managable lots in my head and filled my day with and around it.

        Now I have a whole new big, bigger, biggest, best days ever. I am out there with those skinny people doing stuff i could never have dreamt of. Food is now an after thought. It doesn't consume my day. I still enjoy the good home cooked food but I eat smaller portions. I leave food on my plate when I am full. I can no longer hear my mother's voice saying eat it all up, ther are starving children in Africa who would want that!

        I still cook for family feasts, I love cooking. I still do holidays but I have changed from the All inclusive drinking and eating everything everyday kind to Self catering accommodation. This gives me the choice of cooking or eating out as I choose. I rarely drink anymore as I usually travel alone now and I feel I need to keep aware of my surroundings.

        I don't know at what point my life expanded, was it when I lost 100 pounds? Was it when I left my walking stick at home ? Was it when I said yes to an outing instead of finding an excuse to stay home ? i look back at my last five years and wonder how loosing weight has made such a difference. Be ready to amaze yourself.

        BTW, the liquid diet sucks, one more day and you are over the worst. You can do it.

    • CaseyP1011

      Officially here for a long time, not just a good time💪
      · 0 replies
      1. This update has no replies.
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