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Insurance answer

Rose L

By Rose L, in Insurance & Financing

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Rose L    6

Rose L
Posted

How long was it before you heard back from insurance if you were approved or not? My last appt was 12/17 and then everything was sent off for approval. I'm getting so anxious waiting to hear if I'm good to go!!!!

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shel624    8

shel624
Posted

It depends on your insurance. I have Aetna, they told me they had a 14 day window and thats is exactly how long it took. They called me on the 14th business day.

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babykins529    189

babykins529
Posted

Call them. You might already be approved, but because of the holidays, things might take slower to get that answer to you.

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BandedCandace    105

BandedCandace
Posted

I started calling 3 days after my paperwork was submitted..hound them and they might push harder.

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Rose L    6

Rose L
Posted

I just called them and they said it was approved but had expired. Called my dr office and they said they hadn't heard anything at all. UGh! Back on the phone with insurance now to find out what's going on. I should have known this wouldn't be easy! lol

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BandedCandace    105

BandedCandace
Posted

thats crazy that has already expired..doesnt seem right..Keep calling until you get an answer..it hasnt even been a month since it was submitted right?

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Rose L    6

Rose L
Posted

Submitted on 12/21 and approved for surgery dates of 12/24-12/26 is what I'm being told. I told insurance there is no way that's right! I have to be on 2 week liquid diet so the dates have to be further out! Insurance said dr has to resubmit and ask for an extension. Dr will resubmit next week. You can bet I will be calling every day after its submitted to find out so this doesn't happen again!!

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babykins529    189

babykins529
Posted

Good thing you called. What I've learned...insurance companies and clinics/physician's don't communicate very well with each other. Don't ever think, oh I'll just let them handle it, they know what they're doing. Yes, they do, but you aren't the only patient/client they have. A proactive patient is one who will get it done. Always advicate for your self. PS I work in the healthcare industry...I've been there and done that.

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Rose L    6

Rose L
Posted

Dr office just called and said they were able to get it authorized from now until June! YAY!!! Way to be on top of things! :) Sounds like early February will be my date, have to get some blood work done and an EKG, then they will give me a surgery date. I'M. SO. EXCITED!

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babykins529    189

babykins529
Posted

Very happy for you!

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SnapIGotThis    44

SnapIGotThis
Posted

That is awesome news!!!!

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BandedCandace    105

BandedCandace
Posted

Congrats girl! mine will be in Feb also! Hounding them always works :)

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Rose L    6

Rose L
Posted

Thank you for the advise!! Had I not asked the question here I would have still been wondering what's going on 2 weeks from now. You all are so kind!!! I will definitely be sticking around as I'm sure I will have a million more questions :)

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