I had my surgery on 5/17/05 in Maine. I relocated out of state 7/05. As nobody would take me on ( as they state I am a liability ) I have kept my Dr. ( who I love! ). My fills are 300.00...kinda pricey compared to what I have seen. My insurance-Cigna- was not covering anything to due with weight loss surgeries but I requested we try to see if anything would be approved as they are always changing. Well, I got great news stating not only would they cover my fill scheduled for December but would also pay for my fill in August! I was beyond happy! I had my fill in December and a week later I received a call from the office that Cigna was having to do an authorization. Come to find out the office misunderstood and told me I was approved when I was not. I had checked with them numerous times before I flew home to confirm this was covered and was told yes definetly. I just received word that Cigna has now denied both fills. I knew that may happen but I thought it was very unprofessional for the office to tell me I was all set when I was not. ( I have also had a different problem with my forst fill ). I am frustrated that I am considered a liability! What about people with pacemakers, colostomy bags, ect who relocate?? Ok, I will calm down! Sorry to have to vent...has anyone else dealt with this??

I haven't but you can file an appeal with your insurance compant- include any written documentation or notes that you took about what the Dr's office told you. You can also file a complaint with your insurance through their Provider Relations office.

Where are you living now, and lets throw it out there for the LBT board. Maybe someone knows of someone.

Good luck