Not Saving Information

[Andrea F 48]

Every time I put my Surgeon in there and hit save. It is there, then I click to another page and come back and its gone. It doesn't save it. I'm using my computer and I've tried multiple times what's up is it broken?

[Andrea F 48]

Another question, is how do I change location, it says US... I am in Canada.

[MowryRocks 679]

I'm having the same problem with the surgeon information only, its not that it's disappearing. When I put it in and hit save, I'm getting an error page that says the website is under maintenance.

[Ken S. 162]

1 hour ago, MowryRocks said:

I'm having the same problem with the surgeon information only, its not that it's disappearing. When I put it in and hit save, I'm getting an error page that says the website is under maintenance.

Are you having this issue consistently or only sometimes? Can you post a screenshot as well, if you don't mind? Thanks!

[Andrea F 48]

I've uploaded the snip here. I put it in and saved it so its there. When I go back its gone.

Also, when I search for myself in the directory it doesn't list my surgeon there either.

[MowryRocks 679]

1 hour ago, Ken S. said:

Are you having this issue consistently or only sometimes? Can you post a screenshot as well, if you don't mind? Thanks!

No, it happened 5 or 6 times in a row. I am on a work computer and cannot send screen shot. Sorry

[Ken S. 162]

@Andrea F This issue should be resolved for you! :-) @MowryRocks Not sure that this fix would resolve your issue, but you're welcome to try :-)

[MowryRocks 679]

@Ken S. that worked!

[Ken S. 162]

7 minutes ago, MowryRocks said:

@Ken S. that worked!

Awesome!

[Andrea F 48]

@Ken S. it did work! Thank you...

How can I change my location to Canada, it says US?

[Ken S. 162]

@Andrea F Regarding your location, that is a bug - and we're working on getting that taken care of :-)

[Ken S. 162]

@Andrea F This should be good to go now!

[Andrea F 48]

@Ken S. thank you!!!