Laura, what you experienced isnt that uncommon. Some people have difficult fills at first due to many reasons. I had a difficult fill my first time as well. I was stuck 12 times, but the PA used lidocaine to numb first, so it wasnt bad. However, she wasnt able to access the port. So I was scheduled to go to the hospital to Interventional Radiology and have the fill done under fluoro.
This is done by a radiologist, under a special type of xray viewing, which shows the band, the tubing, and the port. So I will have mine done under fluoro for a while until I lose more weight.
Some of the reasons for the difficulty is: 1- the port had to be sewn into deep fat tissue; 2-at first the port can move more because there is still alot of fat tissue in the belly; 3-inexperience of the dr; 4-one or both stitches holding the port in place has broken. these last 2 reasons are worse case scenarios.
so just ask your doctor if you can have it done under fluoro (if your insurance will cover it of course). Or ask if someone else in the office could try, AFTER numbing you with lidocaine.
It will get better, dont give up!! Good luck!!