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Insurance denied for no co-morbidities...anyone else? (United Healthcare)



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Ok, so I just found out United Healthcare denied me because overall I had no co-morbidities. No sleep apnea, hypertension, diabetes, cardio-pulmonary problems, etc.. I've been 5'4 and 225 or higher sice 2001. Right now I'm at 280 with a BMI of 48.1. The girl I talked to at United Healthcare thinks I should appeal with my case and it'll go to a medical director to re-review it. Has anyone had that done and get approved? Thanks in advance, guys :smile2:

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Ok, so I just found out United Healthcare denied me because overall I had no co-morbidities. No sleep apnea, hypertension, diabetes, cardio-pulmonary problems, etc.. I've been 5'4 and 225 or higher since 2001. Right now I'm at 280 with a BMI of 48.1. The girl I talked to at United Healthcare thinks I should appeal with my case and it'll go to a medical director to re-review it. Has anyone had that done and get approved? Thanks in advance, guys :smile2:

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You should check your policy. Usually, if WLS is covered, it is covered for over 40 BMI or 35-40 BMI with comorbidities. I would appeal the decision. They may be making the decision based on the wrong criteria. I would just point out that your BMI is over 40.

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Talk to your pcp too. Mine went over my health history with the proverbial fine toothed comb and wrote up my bad knees (which are actually due to a congenital problem with my kneecaps, which makes them hyperextend easily), slightly elevated bp, slightly elevated blood sugar levels, and acid reflux all as co-morbidities to obesity.

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I have UHC and they approved me in 4 days. I have a BMI over 40, but no co-morbidities that I am taking medicine for yet. My PCP was waiting since I was looking into having the lapband done. He knows they will go away when I lose weight. I have the beginnings of high blood pressure, sleep apnea, and high cholesterol.

They submitted a 5 yr weight history (all years did not have a BMI over 40), PCP letter of support, psych evaluation, and information from the dr doing my lapband. What that letter said I don't know.

Go for it!!!!! :thumbup:

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I haven't dealt with insurance a lot. I was self-pay for this surgery. But based on a lot of what I've read on here, it sounds like the first application to insurance is almost always denied. They will find any reason under the sun to deny a claim. Keep appealing. And appealing and appealing. I wish you good luck. You may want to read up in the Insurance forum on the main index - you'll probably find threads just like this one. :thumbup:

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Call the insurance carrier and ask to speak with your case worker. This is the person who can best answer your questions and assist you in what is required to gain approval.

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I have United Healthcare PPO. Each plan can be different based on what you employer provides into their plans (even if you have the same insurance company). However, my covereage does include WLS and with a BMI of over 40 it's automatic. Definitely fight the claim. Talk to your doctor office as well about how much they will push for you as well.

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Luckily I just found out that the more expensive insurance plan we have to choose from at my job doesnt require anything regarding co-morbidities. We have open enrollement coming up and we can switch. It may be about a month a half though. So, I guess we'll do that. They say things happen for a reason so maybe this wait is...well...for a reaon...LOL

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Hi I'm new here. I was looking for information about United Health Care. My sister who lives in Missouri is also trying to get the LB and she just heard back from the surgeons office that WLS is not covered by her Policy. She has UHC Choice Plus. Are any of you all familiar with her plan or have any information that might help her. She works for a small business and could have the insurance switched pretty easily she just needs to know what policy to go with. TIA

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      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
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    • Alisa_S

      On day 4 of the 2 week liquid pre-op diet. Surgery scheduled for June 11th.
      Soooo I am coming to a realization
      of something and I'm not sure what to do about it. For years the only thing I've enjoyed is eating. We rarely do anything or go anywhere and if we do it always includes food. Family comes over? Big family dinner! Go camping? Food! Take a short ride or trip? Food! Holiday? Food! Go out of town for a Dr appointment? Food! When we go to a new town we don't look for any attractions, we look for restaurants we haven't been to. Heck, I look forward to getting off work because that means it's almost supper time. Now that I'm drinking these pre-op shakes for breakfast, lunch, and supper I have nothing to look forward to.  And once I have surgery on June 11th it'll be more of the same shakes. Even after pureed stage, soft food stage, and finally regular food stage, it's going to be a drastic change for the rest of my life. I'm giving up the one thing that really brings me joy. Eating. How do you cope with that? What do you do to fill that void? Wow. Now I'm sad.
      · 1 reply
      1. summerseeker

        Life as a big person had limited my life to what I knew I could manage to do each day. That was eat. I hadn't anything else to look forward to. So my eating choices were the best I could dream up. I planned the cooking in managable lots in my head and filled my day with and around it.

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        I still cook for family feasts, I love cooking. I still do holidays but I have changed from the All inclusive drinking and eating everything everyday kind to Self catering accommodation. This gives me the choice of cooking or eating out as I choose. I rarely drink anymore as I usually travel alone now and I feel I need to keep aware of my surroundings.

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        BTW, the liquid diet sucks, one more day and you are over the worst. You can do it.

    • CaseyP1011

      Officially here for a long time, not just a good time💪
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