Disheartened , can’t catch a break

[dh2292 9]

Doctor’s MA just called to tell me that insurance BCBS of TX denied my PA because they are requiring 6 dietician visits , I’ve completed 3 so far. Doctors office has been slow with everything to begin with started this process in May my deductible and Max OOP has been met 3 more dietician visits mean my plan starts over in January new deductible and Max OOP to meet so my surgery will no longer be covered at 100% as expected [emoji25][emoji22][emoji22][emoji22] how did the office not know that 6 visits where required vs 3? I’m so upset right now, needed to vent [emoji25]

[Sosewsue61 3,185]

Did you read your policy when you started this process in May? Did you have a dietician appt this month? So schedule 3 more immediately 30 days apart and see what the surgeon's office can do.

It's is most unfortunate. Have you filed a formal complaint?

Edited October 16, 2017 by Sosewsue61

[DaleCruse 756]

I was denied the first time I tried. I stuck with it & eventually had the surgery three years ago yesterday. I'm sorry this is happening to you. Good luck!