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BCBS Ill & / True Results...



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Just curious if anyone has gone thru BCBS Ill and / or True Results. I'm in Tx and so far have been using the Plano True Results office and have BCBS Ill.. I have completed everything they originally told me ins required - consult, Nut consult, Psyc consult & labs. I had to call today for results and only got 1/2 the info I had asked for,( left on my cell when I asked they call me at work.... )

Anyway, anyone have any idea how long it normally takes to get the approval assuming everything was submitted a week ago?? I'm anxious to get the ball rolling. Thanks!

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I had a consult with true results and did not like it. The person I spent the most time with (not the surgeon) during the consult couldn't answer most of my questions. They didn't even let me see or talk to the surgeon. They seemed to only care how I was paying because at that time I was under 40bmi and only had 1 comorbidity I was on medication for and so my insurance wouldn't cover it. She was very pushy and got rude when I said I had to discuss the entire process and the first meeting with my husband.

I did some research and ended up going through NewStart at Memorial Hermann. They referred me to UT Physicians MIST surgical group. I am very happy and they helped me get what I needed and approved for the sleeve!

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I live in Alabama and have BCBS Illinois. My Surgeons office didn't tell me that I needed a 6 month weight loss study to qualify for my insurance approval. Just a heads up that every BCBS plan is different depending on who you get it though. I would call your insurance to find out exactly what you need instead of just taking your Dr's office word for it. Though BCBS wouldn't tell me anything OR send me anything in writing....they are kind of an nightmare to work with actually

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